We stayed here as a family for one night (two adult, two children). The hotel doesn't have family rooms so we had to reserve two rooms - expensive, but worth it. The rooms are lovely (although not large) with everything you need and the TV behind the mirror! Staff were really friendly and helpful without being pushy. We had fruit and REAL milk delivered to the room shortly after arrival - little touches which make all the difference.
Bathroom was lovely with separate bath and shower, although I did have to hunt the hairdryer.
The bar is comfy and welcoming and the service is great. We ate in the Blue Boar restaurant with our children. They were brought soldier-shaped cookie dough to decorate which was taken away and baked for their pudding. The waitress who served us was superb! Knowledgeable about the menu and nothing was too much trouble. They also delivered my pudding to our room when I had to leave early with one of the children.
One of my children, not sure why not both, got a cuddly lion in the room, and we were all made to feel very welcome.
My only gripe (which isn't only limited to this hotel) is the cost of breakfast - upto £30 per head - so we found a local cafe instead.
All in all a lovely hotel in a great location.