Let's start with the positive. The location is very central, only a 5 min walk from Victoria Station from where you can travel anywhere you like. The reception is open 24/7 which allows for convenience when arriving late or leaving very early. I booked a Club room which is slightly bigger than the other rooms, however they're in the basement of the building where you get all of the noise from above. The building is, as most in London old and has a wooden structure. Needless to say you hear every step through the walls. So, bring your earplugs! Also, I only recommend these basement rooms if you're very flexible and fit as the staircase is very narrow and winds down low. Not sure how you can carry a bigger piece of luggage down there.
Now, the big disappointment was the service offered during my stay. The room was clean and made up every day but there were always shortcomings. For example, the tissue box on the table only had one tissue left when I arrived. 3 days later the empty box was still standing there without having been replaced. I scheduled a wake up call on my last day which never happened. Luckily, I set the alarm on my cell phone too, otherwise I would have missed my flight!
Overall, the hotel was advertised as a 4-star property on booking.com but I would say the reality is far from it. On the other hand, it's central London and unless you want to pay $500/night it's still a decent option.
I hope my review helps a bit in making your decision.
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- Also Known As:
- Park Avenue Belgravia Hotel London
- Park Avenue Belgravia London, England