Stayed here for 3 nights for a short sightseeing trip November 17 - 20th. It is very reasonable for London prices as it is not in Central London. The tube is really less than a two minute walk being just over the road and there are plenty of shops near if you have forgotten anything. Was a bit sceptical of the free hot breakfast offered, but was not disappointed! OK so you didnt get a huge choice of bacon mushrooms etc. but its not required when they offer sausage, beans scrambled egg, toast cereals, fruit etc. it was always piping hot and fresh. The rooms are quite small but more than adequate as we only spent the time we slept in them. They were very clean and although there isnt a wardrobe there is a space for hanging your clothes which was all we needed. The bathroom was very clean and the shower was lovely and hot. Have to say the staff at this hotel are some of the most courteous we have encountered especially the young lady at breakfast (unfortunately did not get her name - blonde hair). We would definately recommend this hotel to anyone wanting to stay in a clean, friendly and economical hotel and would stay there again ourselves.

I expected a lot from this hotel since it was recently renovated and the comments here where good. The entrance of the hotel was good, all new and everything looks nice. Frendly staff and an ambiance as you can expect from HIEX.

The location is ok; a bit far from the center but when you walk out of the hotel you can immediatly enter the underground. With underground maybe 20 - 30 minutes to the hart of london.

The rooms are also good although you can see that furniture is reused. No problem since it has alle been reworked and looks ok. The bath room was somewhat a disapointment. The toilet in my room was a recycled one and when you looked into it it seemed that the previous flush had not worked properly ;)

Also the shower was not good. The room to shower is very small and the soap dispenser is at the same area as where you stand, so you bump into it very frequently. Also the water pressure was way to low and the shower could not be set in a possition. Only one position could be used in all other positions gravity took over.

The breakfast, I know don't expect to much, was also not very good but when I am in for example Belgium or Germany in HIEX the breakfast are always with enough choice. Here it was not good and the warm buffet, please again microwave quality. Not good.

So on average the hotel is ok but consider taking breakfast outside. I gues the toilet will be ok in other rooms but the shower area is an irritation.

I am not sure if I will stay here next time.

As some one who spends over 100 nights a year in hotels and a Holiday inn Gold card account holder I was pleasantly suprised by the change when I stopped there for the first time last week, having stayed away for about 6 months. I have previously complained about this hotel and to the hotel although it fell on deaf ears, but now it has been refurbed, its Great. Superb Friendly Colleagues and Great rooms. Would recommend to all and am just about to book again for next week. Keep up the Great work, Much, Much, Improved, Thank You.

I have stayed here a few times over the past few weeks and it has changed inside layouts every time. The refurb was nearly complete last time I stayed. The reception and bar area are all new and clean. They have weird coloured elephants in the reception area.Staff were all great although they appeared to be training new reception staff - we all have to learn!. My room was 150 which was spotlessly clean, large, good work space. Good value high speed internet access at £7 for 24 hours. much better value than the £16 charged in some holiday inns. The location is more Colliers Wood than Wimbledon and a taxi to Wimbledon village is £10 - £12. Turn left out of the new reception and there is a taxi office 150m away. I will use this hotel again if I am in the area for work or business.