I stayed at the hotel a couple of weeks ago and the building works seemed to be nearly complete. The reception area looks great (more stylish that I was expecting - quite boutique-y) and it was very comfortable for drinks in the evening and breakfast in the morning. The staff were really friendly and very helpful when I needed directions to local shops. The main thing for me was the size and quality of the room. London hotels are usually so pokey but I had plenty of space and this meant I could really relax. The room was newly re-furbished so everything is very clean and in good working order. I drove to the hotel and parked underneath, but spotted the tube station over the road - so location is perfect too. I'll definitely stay again.

Recently stayed for a few nights for work and was very greeted very well and made to feel welcome on arrival. Even though I knew there was building works and it's obvious about building works from outside and inside, maybe nice to have been informed in detail or a handout letter the hours of works and maybe, just my own opinion, an apology bear with us message, on check in.

The room I was in, was clearly a new room. Lovely comfy double bed, freeview big screen tv, clean spacious bathroom and all very neat and tidy. Standard but very nice for a holiday inn.

The staff at reception were all lovely and helpful, but the biggest let down were the leaning staff. Disgustingly rude. On my first morning, when trying to get to the lift, a foreign cleaning lady just stared at me while I tried to hold the doors. No help whatsoever, she let the doors close on me.

Towels were just left outside my door all day and nobody knocked to let me know.

On another morning, early, 3 cleaning ladies (including previous rude one) were all sat around the lift, with no shoes on, chatting away, quite loudly at about 830, no respect for guests, and made no effort to smile, make me feel welcome. They didn't move out my way. Terrible behaviour that needs to be rectified. Really bad manners and attitude. Never experienced before in a hotel.

The reception, despite under going major refurb looks like its going to be great, it's very comfy and modern and the complimentary breakfast is just right. Coffee is good, juices nice and hot breakfast and cereal and fruit available.

All in all, an ok stay, disturbed by building works, but knew that was likely, comfy rooms, nice reception staff and food, spoilt by attitude of the cleaning staff.

stayed at the holiday inn express wimbledon for olympics left my camera behind staff went to so much trouble to send it to me by post, friendly clean good chioce for breakfast however overpriced at £300 for one night for two think this may be due to olympics and was booked well in advance

Unfortunately I booked in advance to get room for Olympics, £279 per night , when we booked in had dropped to £90 per night and they couldn't help us, ever felt stung good and proper. However, on the plus side although work was ongong did not disturb us at all and we had a lovely refurbished room, although 5 station, old tv still in place. The breakfast room was newly refurbished and was excellent.