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Holiday Inn Express London-Wimbledon-South: Traveler Reviews

3.0 of 5
200 High Street | Colliers Wood, South Wimbledon, London SW19 2BH, England (East End / East London)
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Holiday Inn Express London-Wimbledon-South
Ranked #426 of 1,081 hotels in London
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255 reviews from our community

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Traveler rating
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    117
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NW UK
Top Contributor
117 reviews 117 reviews
63 hotel reviews
Reviews in 42 cities Reviews in 42 cities
47 helpful votes 47 helpful votes
“Good stay despite extensive building work”
3 of 5 stars Reviewed July 5, 2012

I was working in the area so I booked a stay here. The hotel is undergoing very extensive renovation/new building work so there were few facilities and a temporary reception. The room was spotless and cool. Bathroom OK. staff were really good and doing their best in the difficult circumstances. It is supposed to be finished in a month so I will probably try it again if I am in the area. I managed to get a spot on the car park which was V useful.

Room Tip: Have to wait til its finished to recommend but the rooms on the back are probably quieter
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
See 29 more reviews by Peter51964 for London
Ask Peter51964 about Holiday Inn Express London-Wimbledon-South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Express London-Wimbledon-South, responded to this review
July 7, 2012
Firstly let me thank you for taking the time to give us your feedback regarding your recent stay with us at Holiday Inn Express London Wimbledon South, we value all feedback whether this is positive or negative as this helps us to improve the service we offer to our guests

As you have highlighted the hotel is going through an extensive refurbishment which started 22nd August 2011 and is due to be completed August 2012, as part of this all our existent 83 bedrooms have all had a full refurbishment with new case goods, carpets, LCD TVs, case goods and soft furnishing, I am pleased you were happy with the bedroom you stayed in and that the room was very clean

I would like to thank you for your positive comments regarding my team of staff at the hotel, I have passed on your comments and they are very grateful

I would like to thank you once again for your feedback and I hope you will stay with us after the refurbishment has been completed so you can see the brand new hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
“Building Works and the Problems”
3 of 5 stars Reviewed June 28, 2012

Other recent reviews have given this hotel a bit of a bashing. I would agree the current situation is less than optimal but we have stayed for several years during wimbledon fortnight. Our check in was seamless and the staff were very friendly. Room on the second floor was immacualtley tidy and clean.
We had breakfast both mornings and were struck again by the pleasantness of the staff. The hotel is opposite colliers wood train station and cab office next door is an easy way to get to wimbledon.
Current situation is however marred by a huge expansion to the hotel which might be running behind schedule as due to finish early summer 2012. We will probably return back next year when works are completed and it is unfortunate to leave a bad review due to the current remodelling.

Room Tip: 203 was not bad
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  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 6 more reviews by Clubby74 for London
Ask Clubby74 about Holiday Inn Express London-Wimbledon-South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Express London-Wimbledon-South, responded to this review
June 29, 2012
Firstly thank you for taking the time for giving us your feedback regarding your recent stay with us, we value all feedback whether this is positive...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“service with a huge smile”
5 of 5 stars Reviewed June 25, 2012

stopped here a few times with work over the last few months and the transformation that is taking place is staggering
it states on the website that the renovations are taking place so it hasnt been of any inconvenience at all to myself during my stays
a lot of reviews mention the building works but it is a new extension being built and the works havent started before 8 and there hasnt been no noise from after 5 while i have been there,the existing rooms have all been refurbished to a high standard and they are now looking really fantastic and its nice to see a bit of london when you walk through the corridoors on the pillars
as a base its a great place to stay as colliers wood tube station is just across the road and a few pubs and restaurants are close by
got to say a special mention about all the hotel staff,from the reception to the housekeeping and the breakfast team,every time i see one of them they are always happy,always speak to me and are a credit to the holiday inn brand,i have stayed in a hotels in dubai,usa,across europe and customer service here is up there with the best
looking forward to my next visit

Room Tip: rooms at the back face on to the park
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  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask prodthemag about Holiday Inn Express London-Wimbledon-South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Express London-Wimbledon-South, responded to this review
June 29, 2012
Firstly let me thank you for taking the time in giving us your feedback, we value all comments received whether this is positive or negative as this allows us to improve the service we offer to our guests

I am very pleased that the construction work has not had a negative effect on your stay with us, and as you have mentioned the bedrooms look fantastic since they have been refurbished and this will also be the case with the rest of the hotel once it is completed

Thank you for your positive comments regarding my staff within the hotel, especially housekeeping, I have passed on your comments and feedback and they are very grateful

I hope that you continue to stay with us
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Devon
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
“Avoid Building Works”
2 of 5 stars Reviewed June 23, 2012

I have stayed at this hotel many times, mainlt because of the location, across the road from the mainline tube station 'Colliers Wood'

I am also able to leave my car their whislt attending to business in the city

However currently there are building works and the air conditioning (ventilation) TV and kettle were all not working and there was no suitable breakfast facilities.

I did get a 50% reduction on my room rate on check out, which was appropriate, but I will not use a again until the building works are complete

Room Tip: Dont book until the refurbishment is complete
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  • Stayed June 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask PaulSSS about Holiday Inn Express London-Wimbledon-South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Express London-Wimbledon-South, responded to this review
June 24, 2012
Firstly let me apologise for any inconvenience caused to you during your recent stay with us at Holiday Inn Express London Wimbledon South

As you you have mentioned the hotel is currently undergoing a large refurbishment and full construction work, this started 22nd August 2011 and is due to be completed August 2012, we have had announcements on all our booking channels since 22nd August 2011 advising guests of the current condition of the hotel, the limited breakfast seating, limited parking, I can only apologise if you did not see this

I would like to once again apologise for any inconvenience caused to you and hope that this will not deter you from staying with us again once we have completed the refurbishment
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“Great Hotel”
5 of 5 stars Reviewed June 18, 2012

Firstly i would like to say that the staff are excellent at this hotel. The location is great and will be superb when the renovations are completed.
They are completing a full refurbishment of the hotel whch will be finished by September 2012. I had a sneak peak of the new bedrooms which are fantastic modern spacious rooms. They are adding an additional increasing the bedrooms. You do need to be patient at the moment as the taff are finding the refurbishment challenging, but one completed it will be great. I would highly reccomend this hotel for business and leisure

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask paul j about Holiday Inn Express London-Wimbledon-South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExHiWimbledonSouth, General Manager at Holiday Inn Express London-Wimbledon-South, responded to this review
August 5, 2012
Firstly let me thank you for taking the time to give us feedback regarding your recent stay with us, we clue all feedback whether it is positive or negative

Thank you for your positive comments regarding the refurbished bedrooms, all the furniture, case goods, sofas, TVs, showers, beds, soft furnishings have all been fully refurbished

Thank you again for your positive comments regarding my staff they are all sincerely grateful for your comments

I would like to once again thank you for your feedback and hope that you will stay with us again in the future once all the refurbishment has been completed
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Holiday Inn Express London-Wimbledon-South

Also Known As:
Holiday Inn Express London-Wimbledon-South Hotel
Holiday Inn Express London-Wimbledon-South Hotel London
Holiday Inn Express London
Holiday Inn London
London Holiday Inn
Holiday Inn Express London-Wimbledon-South England
Address: 200 High Street | Colliers Wood, South Wimbledon, London SW19 2BH, England
Phone Number:
Region: United Kingdom > England > London > East End / East London
Amenities:
Bar/Lounge Free Breakfast Pets Allowed Restaurant Wheelchair access
Hotel Style:
Ranked #426 of 1,081 hotels in London
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Whether your journey to London is for business or pleasure, Express by Holiday Inn London Wimbledon South is the ideal base.A modern hotel conversion with 83 air-conditioned, non smoking, stylish, modern bedrooms all with TV, tea/coffee making facilities, power shower. Situated opposite Colliers Wood underground station on the Northern Line, journeys to Waterloo are only 20 minutes away and to Leicester Square 30 minutes. For guests travelling from Heathrow or Gatwick by car, the A3 link to the M25 makes the journey from the Airport 40 minutes. The hotel has a secured underground car park, the charge per night is 7.00Our hotel bar is open seven days a week. We offer takeaway services from the local restaurants and you can dine within the hotel. ... more   less 
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