I had an awful experience with this hotel. I had reserved for a late night arrival and the hotel said it was the day after. The staff was very rude and aggressive, and literally threw us out in the middle of the night. Still, they accepted to cancel the reservation for the day after, as it was clearly a misunderstanding. Then, after a few days, I had the surprise they had still charged us for a night we never spent there! I complained to them and also to Late Room, which was the service I had used to book it. The hotel denied everything and they refuse to refund me, even if I have proof of what I was saying. I will never again use Late Room or consider this hotel for the future.
- Also Known As:
- Park Hotel London
- Park Hotel London, England
- Reservation Options:
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