Bit of a strange situation. We booked this hotel without reading the reviews and soon realised that people were having issues with being moved. You kind of think it won't happen to you.
Well it did, we turned up there and they said that the room had trashed by someone and we couldn't stay there. However after initially being annoyed the management were very helpful and offered to book us alternate accommodation. We were moved to an amazing Novatell in the city centre which was a better location, and it was an executive room with breakfast in the morning.
All in all it didn't really matter to us and we ended up better off. It was just a bit inconvenient.
Seems to happen a lot though.....
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- Also Known As:
- Milestone Apartments London, England