We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The Perfect Hotel!” 5 of 5 stars
Review of The Grosvenor, London

Save Saved
You added The Grosvenor, London to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Grosvenor, London
4.0 of 5 Hotel   |   101 Buckingham Palace Road, London SW1W 0SJ, England   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Ranked #144 of 1,054 Hotels in London
Maidstone, United Kingdom
1 review
“The Perfect Hotel!”
5 of 5 stars Reviewed March 26, 2013

All I can say is that the hotel is perfect. From the moment you walk in you will be taken away by it beauty. Staff were very friendly and efficient and it only gets better. The rooms are again very beautiful, immaculate with the cleanest bathrooms I have ever seen in a hotel. The Executive Lounge is excellent, my husband and I enjoyed drinks in the evening before we went out for the night and then had breakfast in there in the morning. It really added that little extra bit of luxury and relaxation. This really is a great hotel and I highly recommend it!!!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,525 reviews from our community

Traveler rating
    799
    513
    151
    43
    19
See reviews for
271
629
71
251
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (401)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Solihull, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 25, 2013

I stayed here recently for one night only and overall was very pleased with the room allocated. One issue however was finding used old cotton wool and tissues in the bin in the bathroom - obviously left over from the previous occupants. Whilst this was a little off putting it did not affect my stay and I can honestly say the room itself was lovely and well decorated (bed is very hard though!). The lobby of the hotel is lovely and all of the staff I encountered were very well mannered and helpful (especially the man that booked me in - very professional and friendly).I would stay again.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 25, 2013

This hotel is located on Victoria station so has very handy links to rail, tube and buses. It's very easy to get anywhere in London from here. Sitting on the edge of Chelsea there are lots of great shops around within walking distance. We found some lovely little shops on Ebury Street and Pimlico Road.

We had a standard twin "Wing" room on the fourth floor. Although quite a walk from the lift the corridors are lovely and high and there are some great pictures on the wall reflecting the hotel's railway history. The room was of a standard size for London. The beds were comfortable. The furniture was a little bit worn but it all worked! Everywhere was very clean.

I took a computer to plug into the tv, as advertised on the website, but although the cables fitted there was no way of switching the input so we gave up - even the helpful concierge couldn't sort out this one!

The shower water pressure wasn't great and the bathroom was very small but it was serviceable.

Breakfast was ok but nothing special. Plenty of choice but an awful cup of tea and coffee!

I would stay here again if I could get the same bargain price but wouldn't want to pay their normal rates.

All the staff we came across were very pleasant and helpful and friendly.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 25, 2013

Well what a beautiful hotel, we had a very warm reception on arrival and although our room wasnt ready (we did arrive 2 hours before check in) we went out and shopped and when we arrived back our case had been taken to our room which was lovely and clean with crisp linen on the beds and lovely toiletries in the bathroom. all staff were helpful from the reception staff to the concierge & staff in the cocktail bar. The cocktail bar is quite expensive with 12.5% service charge added to your bill however its what you expect & you do not have to pay the service charge if you dont want to. I paid it because the advice for the cocktails and the pleasant service of the waiter who bought the drinks to our table made it worth the while

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nantwich
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2013

We stayed there for my wife's birthday trip to London going to concert at Albert Hall. The Hotel was well positioned for transport. It was clean and efficient and we had stayed there on a similar trip last year and it remained at the same high standard as our previous visit. The added bonus was that we got a good deal.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Top Contributor
66 reviews 66 reviews
34 hotel reviews
Reviews in 21 cities Reviews in 21 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 24, 2013

This is a great Hotel and part of a well respected chain that I've used when I can afford it! Anyway, got a good last minute rate and wasn't disappointed - location great - side entrance straight into Victoria station and lots to do nearby.
Rooms were modern, light, airey and with all up to date facilities.
I'd certainly return. Just a a couple of niggles - a curtain was partially off the rail and I couldn't close it properly so a little light intrusion a.m. (They were about 7 foot in length and I couldn't do it myself and it was too late at night to call maintenance) plus in the morning, the water, whilst hot on most taps would only run mildly warm in the Bath. (Again I was in a rush and it didn't bother me too much) If these were ok it would have been 100% perfect

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penrith, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 23, 2013

This last was a personal trip but have also stayed here a number of times on business. Customer service excellent as always, rooms are very comfortable and well equipped. The location is great for sightseeing if you're on holiday and if you want a change from the hotel there's a choice of traditional pubs, great wine bars, etc within sight of the hotel. We ate in the Chinese restaurant in the hotel on one of the evenings at it was great.

Room Tip: Standard rooms are good but its worth upgrading to executive if you can.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Grosvenor, London? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Grosvenor, London

Address: 101 Buckingham Palace Road, London SW1W 0SJ, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#72 Family Hotel in London
#100 Romantic Hotel in London
#109 Luxury Hotel in London
#198 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Grosvenor, London 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, LondonMarketing.com, Travelocity, Priceline, Otel and Odigeo so you can book your The Grosvenor, London reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Grosvenor, London Hotel London
Grosvenor Hotel London
Thistle Victoria
The Grosvenor, London England

Owners: What's your side of the story?

If you own or manage The Grosvenor, London, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.