Stayed here for 2 nights prior to starting a Contiki Tour with a friend in a twin single room. Checked in close to midnight and there were plenty of staff in reception to check us in and answer our questions.

Stayed in room 267, which overlooked other hotel windows. The room was spacey enough to fit our luggages and the beds were positioned well enough to have some privacy. Beds were comfortable to sleep in. Bathroom was reasonably sized with toilet, shower and vanity. Power points in the room are in inconvenient places and you couldn't have your phone/devices charging next to you.

Location of the hotel is close to Russell Square station, about a 3-5 minute walk.

Our booking didn't include breakfast but there's cafes along the street that had some good value breakfast options.

They have a luggage storage for 50p which is locked when it isn't supervised.

We arrived at 10 o'clock, so we put our luggage in the luggage room. I took some money and put the rest back in the bag. When we got our luggage at 2 o'clock and checked in, the money (and the enveloppe) was completely gone when we settled in our room. We checked our luggage 3 times before going to the reception to complain about this. The reception and the concierge were of no help whatsoever, they just kept on saying "it isn't possible anything got stolen from the luggage room, since they knew the "guards" personally", so it had to be our own fault. Obviously, we were very upset about being waved away like that. Eventually, we filed a complaint against the hotel, but we aren't expecting any response since there is no way of proving the money got stolen whilst being in the luggage room with that poor excuse of a guard...

I don't recommend anyone to stay in this hotel!

Location of this hotel is very good, underground station 3 min walking, and 1min walking from bus station - which is very big advantage. It is very easy to reach the Center. It is very simple hotel, no high society place, but excellent for the groups or people who spend all day out discovering London. Rooms simple, not so small, it was corectly cleaned.

This hotel was only a stop gap for us for one night but it was such a disappointment. On first impressions the hotel appeared to be quite nice however, the room we stayed in was very pokey and the bed was extremely uncomfortable. I would never recommend this hotel unless it was a last resort. I have had better nights at a £19 p/n Premier Inn.