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“Fantastic location” 4 of 5 stars
Review of Grand Royale London Hyde Park

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Grand Royale London Hyde Park
4.0 of 5 Hotel   |   1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England (Notting Hill)   |  
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Ranked #384 of 1,050 Hotels in London
Middlesbrough, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Fantastic location”
4 of 5 stars Reviewed yesterday NEW

Plus points
Location - Fantastic. North side of hyde park. Close to 2 main subway stations on the central and circle line where you can get to anywhere in London from. There is also a car park around the corner on Queensway.
Architecture - The architecture on Inverness Terrace and the surrounding streets is very impressive and exclusive.
Reception area - The reception area is very grand, very impressive and full of character. Decorated out from dark, hardwood it is exactly how it looks on the website.
Complimentary bottle of red wine, box of chocolates and morning newspaper. Nice touch.
Staff - Very friendly and polite.
Price - We paid £120 for our room (421) which is quite reasonable for central London on a bank holiday weekend (Sunday night).

Negative points
The rooms are extremely small and the pictures on the website are misleading. The bathroom is very tight and there is very little wardrobe space.
There is a lot of noise such as creaking floorboards.
No shower screen on the over bath shower meaning the bathroom gets soaked when you shower.(regardless of how careful you are).
No breakfast in the cost of the accommodation. We were told that breakfast would be an additional £15 per person. £30 for two breakfasts is extortionate.

The true test of a hotel I suppose is would we stay here again and we would definitely stay here again if we return to central London. A lot of the negative aspects add to the charm of this hotel.

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rabat, Morocco
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very clean and well located, the staff is extremely nice and helpful. This was my second time in this hotel and I intend to return. The rooms are small but beds are very comfortable. Possibility of very good breakfast at a little expensive rate.

  • Stayed May 2015, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

with well maintained colonial style, for those looking for Classic British old hotel. But the toll is small rooms and not inexpensive. Located near two Underground stations, walking distance to Kensington, Notting-Hill Gate

Room Tip: ask for Club Room
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  • Stayed May 2015, traveled as a couple
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Very enjoyable stay, clean room, very patient and helpful staff. Any time I needed directions, assistance, or a laugh they were there to help me. Special thanks to Aijaz, Binu, and Marian* First time in London and they took care of me. Will definitely be back, cheers =)

Stayed May 2015, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 2 days ago NEW

We are a mid twenties couple and were impressed from the beginning with the professional attitude and courteous nature of the staff.

We arrived at the hotel early and the staff were very helpful in checking our luggage in and storing it so that we could explore London. We returned several hours later ready to check in to find that the hotel had chosen to upgrade our room... To the Lily Langtree suite with their compliments. The hospitality, comfort and sheer delight that the staff show in assisting the patrons of the hotel is admirable.

Our entire stay was comfortable on every level and breakfast was equally excellent. Such a well managed and stocked affair with waitresses on hand to refill coffee as and when required.

Particular mention to Anifa, Rita, Gina and Gelu who helped make our stay that little bit more special. Every member of staff deserves a mention but these were all we could note down!

We will certainly be returning again; room upgrade or not! The ambience and style of the hotel is fantastic and was exactly what we had expected.

Stayed May 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander H, General Manager at Grand Royale London Hyde Park, responded to this review, yesterday
Dear Planet102,

On behalf of Anifa, Rita, Gina, Gelu, and of course the rest of the team here at the Grand Royale, thank you ever so much for having shared this fabulous review on Tripadvisor.
I am absolutely delighted to see that you enjoyed your stay in our amazing Lillie Langtry Suite and that your expectations were exceeded on all fronts.
Please do not hesitate to contact me directly the next time your travels take you to London, and it would be my pleasure to personally assist you in any way possible to ensure another unforgettable experience at the Grand Royale.

Kind Regards,

Alexander Henskens
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Strasbourg, France
1 review
4 of 5 stars Reviewed 2 days ago NEW

We use the Grand Royale for our out-of-town staff when they work in London. The team does a great job of ensuring our room preferences and is always welcoming when we stay.
The rooms are small, but well-appointed, clean and comfortable. Additional lighting is a new addition, as well as new carpets in the main areas. All in all, we are happy to use the Grand Royale for our team.

  • Stayed May 2015, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander H, General Manager at Grand Royale London Hyde Park, responded to this review, yesterday
Dear KAMorrill53,

On behalf of the entire team, thank you very much for having shared this lovely review on Tripadvisor. I am thrilled to see that the Grand Royale has become your 'home away from home' and that our team consistently provides high levels of service to you and your colleagues during your London trips. I hope to have the pleasure of welcoming you back at the Grand Royale soon again, and in the meantime, wish you well.

Kind Regards,

Alexander Henskens
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 2 days ago NEW

Me and my partner booked a room for New Years, in August 2014. On arrival we were amazed at how beautiful everything looked and felt to be honest, rather underdressed as everything was so posh. Our room was beautiful(small but in a cute way).
We went to winterwonderland at Hyde park 31st December 2014 and arrived back at the hotel late that night, the staff who had been working all day greeted us with smiles and asked how our day was, and if we enjoyed ourselves, it was so lovely:) our room was tidied to a high standard when we came back, and extra coffee and tea has been left. We stayed two nights and highly recommend this hotel to couples who want a romantic trip away to London. Overall amazing trip and we cannot wait to come back this August for another short break to London, thank you :)

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander H, General Manager at Grand Royale London Hyde Park, responded to this review, yesterday
Dear 902hannahp,

Thank you very much for having shared this wonderful review on Tripadvisor following your stay with us back in December. I am absolutely delighted to see that the room and service provided contributed positively to an enjoyable stay and a successful New Year's Eve Celebration.
I look forward to personally meeting you in August and remain entirely at your disposal should you require any assistance at all to personalise your stay.

Kind Regards,

Alexander Henskens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Royale London Hyde Park

Address: 1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England
Phone Number:
Location: United Kingdom > England > London > Notting Hill
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
#211 Business Hotel in London
#256 Luxury Hotel in London
#307 Family Hotel in London
#361 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Royale London Hyde Park 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Grand Royale London Hyde Park Hotel London
Shaftesbury London Hyde Park
Grand Royale London Hyde Park England

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