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Grand Royale London Hyde Park: Traveler Reviews

4.0 of 5
1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England (Bayswater / Notting Hill / Lancaster Gate )
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Grand Royale London Hyde Park
Ranked #599 of 1,081 hotels in London
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1,333 reviews from our community

Traveler rating
    285
    427
    241
    141
    239
See reviews for
Families
125
 
Couples
516
 
Solo
120
 
Business
266
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Singapore, Singapore
1 review
“Enjoyed my stay, nice breakfast”
4 of 5 stars Reviewed February 8, 2013

Stay for 5 nights in Jan 13, and glad that I chose this hotel. The room is small, but I was only back in the hotel at the end of the day, so doesn't bother me. It's near to 2 underground stations and very convenient to travel around London. The breakfast offered is a great start to the day.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask William L about Grand Royale London Hyde Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review
February 10, 2013
Dear Guest,

Thank you for staying at Grand Royale London Hyde Park.

Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service.

We look forward to having the opportunity of welcoming you back to the Grand Royale London Hyde Park in the not too distant future.

Yours Sincerely,
Ankur Sehga
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, United Kingdom
1 review
“A good find!”
5 of 5 stars Reviewed February 8, 2013

Having read some of the reviews after I booked, I arrived at the hotel with no great expectations. However, I was pleasantly surprised by the warm welcome from reception and the beautiful surroundings. Agreed the rooms are small as is the bathroom but the cleanliness and quality of the furnishings in both are of a high standard, more than I expected for the price paid. At breakfast there was everything you could have wished for and I can't imagine anyone wanting anything more. The staff were very pleasant and accommodating and overall it was an experience that my husband and I thoroughly enjoyed and one which we hope to repeat. We would certainly stay at The Grand Royale London again.

Thomasina

Bedordshire

Room Tip: We had a Club Double which although was still small was not cramped and perfectly adequate for our s...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask jacquie m about Grand Royale London Hyde Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review
February 9, 2013
Dear Guest,

Thank you for staying at Grand Royale London Hyde Park.

Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service.

We look forward to having the opportunity of welcoming you back to the Grand Royale London Hyde Park in the not too distant future.

Yours Sincerely,
Ankur Sehgal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“2 day london jaunt”
4 of 5 stars Reviewed February 8, 2013 via mobile

Great location, rooms little bit small but that dose not take away from the hotel itself with the history and grandeur. Shame it does not have a restaurant for evening or bar meals but the breakfast is one of the best and plenty to choose from.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask gruffaloprime about Grand Royale London Hyde Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review
February 14, 2013
Dear Guest,

Thank you for staying at Grand Royale London Hyde Park.

Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service.

We look forward to having the opportunity of welcoming you back to the Grand Royale London Hyde Park in the not too distant future.

Yours Sincerely,
Ankur Sehgal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
1 review
2 of 5 stars Reviewed February 8, 2013

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Easytobook.com

Ask Ali R about Grand Royale London Hyde Park
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review
February 9, 2013
Dear Guest,

Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at fom@grandroyalelondon.co.uk.

Yours Sincerely,
Ankur Sehgal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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“It has everything you need and more”
4 of 5 stars Reviewed February 8, 2013

The service from arrival to breakfast is excellent. I cannot fault the breakfast and the rooms are all equipped with what you need to make your stay more comfortable. The extras provided in the price of the room make it very good value for money.
Taxis go up and down outside the door all the time and this helped me come and go with ease in the evening. I was also able to park my car in the street free from 6.30 pm to 8.30 am and if I needed an extra hour this was only an extra £2. so for car drivers like myself it had everything..
I look forward to many more stays to this hotel.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Csrole W about Grand Royale London Hyde Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GouravGupta, Front Office Manager at Grand Royale London Hyde Park, responded to this review
February 9, 2013
Dear Guest,

Thank you for staying at Grand Royale London Hyde Park.

Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service.

We look forward to having the opportunity of welcoming you back to the Grand Royale London Hyde Park in the not too distant future.

Yours Sincerely,
Ankur Sehgal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Royale London Hyde Park

Also Known As:
Grand Royale London Hyde Park Hotel
Grand Royale London Hyde Park Hotel London
Shaftesbury Hyde Park
Shaftesbury London Hyde Park
Shaftesbury Hyde Park Hotel
Grand Royale London Hyde Park England
Address: 1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England
Phone Number:
Region: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Restaurant Suites
Hotel Style:
#299 Luxury Hotels in London
Price Range: $$
Hotel Class:4 star (4*)
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Grand Royale London Hyde Park
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