When you arrive at the hotel, you experience the highest standards of luxury and olde world charm, with dark wood and sumptuous leather. Contrast that with the surly and uninviting welcome from the reception staff who managed to check two consecutive parties into the same room, hence as we were unpacking another couple let themselves into our room. A mistake that could happen anywhere maybe, but surely an apology would be forthcoming, no.
The room itself was clean, and had most things that you would expect for its rating, with the exception of glasses and sufficient space to swing a cat. The furniture is all you would require but squeezed in.
The location is excellent, just a short walk from two underground stations and over the road from Hyde Park. Lots of restaurants nearby.
From reading other reviews we may have been lucky with the room we were allocated, but can only review as we found it and would return assuming the room rate was as reasonable as today.
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- Also Known As:
- Grand Royale London Hyde Park Hotel London
- Shaftesbury London Hyde Park
- Grand Royale London Hyde Park England