Judging by similar recent reviews this place operates a scam whereby you book this hotel but in fact get redirected upon arrival to another. I fell for the nice description but was moved elsewhere into a (Deluxe) noisy basement cell with no window, no wireless, no mobile reception, no TV remote (no controls on TV) and the breakfast was rubbish. For the money I was ripped off, but more annoyingly got a bad nights sleep. The reason I overnighted in London was because I had a late work finish and early start so needed some rest. There were other couples being redirected elsewhere that night, the excuse was that due to painting the rooms were fume filled. Several of us asked to see our rooms - access was denied. In my opinion this was a lie. The management of this hotel is an utter disgrace - they deliberately operate an overbooking policy, take your cash and dump you somewhere inconvenient. Trading Standards should punish them. Don't stay with Shaftesbury unless you want to get Shafted!
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- Also Known As:
- Grand Royale London Hyde Park Hotel London
- Shaftesbury London Hyde Park
- Grand Royale London Hyde Park England