This hotel takes your booking (and your money) but when you arrive you are informed that there is a 'problem with the heating' and that you will be moved to their sister hotel in HEATHROW. You end up paying central london rates for a shabby hotel miles away in Heathrow!!
This hotel has an over booking policy to fill up other worse hotels that are part of the same chain - you end up paying a premium for a poor quality hotel which you would never have booked.
I read reviews on here warning of this over booking policy but I loved the look of the hotel and thought that if I arrived 2hrs before booking everything would be fine. I arrived 2hrs early but was told I'd have to go to heathrow, another couple arrived after me to check in and were checked in fine. I stood my ground and argued with the manager but I was still not checked in. There was no way I was paying a central london rate to stay miles away so i left and found alternative accomodation elsewhere.
BE WARNED AND DO NOT BOOK THIS HOTEL - THE STAFF ARE ALSO VERY RUDE!!!
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Agoda, Orbitz, Hotels.com, Priceline, Cheap Tickets, Tingo, Montcalm Hotel (London) Ltd & Precis Properties Ltd, EasyToBook, BookingOdigeoWL and Venere so you can book your Grand Royale London Hyde Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Royale London Hyde Park Hotel London
- Shaftesbury London Hyde Park
- Grand Royale London Hyde Park England