arrived here with my girlfriend, checked in..the waiting staff just had a starring problem, looking at us like we were unwelcome, the room was nowhere near a 4 star which they claim, the bathroom had broken floor tiles, yes broken! very dangerous, i complained to the reception 11pm, the reply i got was this..i cannot do anything now but i will send the maintenance guy up in the morning, sorry mate. yep thats right he said sorry ''mate'', morning comes and no one bothers to come up. i didnt bother them again as i was going the next day. this hotel need alot of work done in the rooms, the staffs attitude is very poor, i wouldnt recommed it, id honestly rather stay at ibis or etap!
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- Also Known As:
- Grand Royale London Hyde Park Hotel London
- Shaftesbury London Hyde Park
- Grand Royale London Hyde Park England