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“Great Hotel - Great Location” 5 of 5 stars
Review of London City Suites By Montcalm

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London City Suites By Montcalm
5.0 of 5 Hotel   |   42-46 Chiswell Street, London EC1Y 4SD, England (City of London)   |  
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Ranked #188 of 1,049 Hotels in London
Certificate of Excellence 2014
Friedrichsdorf, Deutschland
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
“Great Hotel - Great Location”
5 of 5 stars Reviewed September 5, 2012

My Stay in September 2012 at the London City Suites was a pleasant experience. You have quiet, clean and, for London, spacious rooms. Quite modern with free WLAN. The value for money is excellent, and I have stayed at many hotels in London in my days.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenSands, Hotel Manager at London City Suites By Montcalm, responded to this review, September 15, 2012
Dear Guido B,
Thank you for your praising words. London City Suites by Montcalm prides itself with delivering consistent service and creating a relaxed atmosphere for all our guests. Our bed rooms in well appointed design and with great attention to detail finishing touches come at a very competitive price.

We hope to see you soon.
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231 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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obr2000
Top Contributor
51 reviews 51 reviews
38 hotel reviews
Reviews in 34 cities Reviews in 34 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 4, 2012 via mobile

The Hotel is different for what you usually get in London. The Roms are very clean which is Not a Gien for the London Hotels. The only Things Avocado that you get room 001 behause this right located just St the enerance of Montcalm Bewery Hotel. Tage Good Thing to Meningitis is that this has a werkeigne Airconditioning that you can Control from your room. Partikular on warm days in London I consider it Almosen as a Must have. For a lot of London Hotels this Not a Common feature

Stayed September 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenSands, Hotel Manager at London City Suites By Montcalm, responded to this review, September 15, 2012
Dear Obr2000,

We thank you for your stay here at the London City Suites by Montcalm and we hope to welcome you back to our premises in the near future.

Best regards
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Rugby, United Kingdom
Top Contributor
172 reviews 172 reviews
67 hotel reviews
Reviews in 80 cities Reviews in 80 cities
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed September 4, 2012 via mobile

I stayed at this hotel for 3 days whilst running a workshop at a local conference centre but whilst the accommodation is modern and comfortable there are many areas that need improvement. The attitude of the female receptionist was far from welcoming and even argumentative! My room (512) was like a route march involving two different lifts and a long walk between the buildings and signage is confusing. My room was a 'so called' executive single but was very small (6 feet wide!) meaning my bed was too short for myself and anyone over 6 foot! I arrived on a Sunday night and the only food available was at a local pub, a very noisy local pub and an hours wait for a table! I eventually at at the Barbican Theatre nearby. Only continental breakfast is available at the hotel and the options are very limited and the Club Room can only accommodate about 20 people. Whilst my room was comfortable and quiet it was very dusty and the windows needed cleaning as they appeared to be just as the builders had left them! I suggest the potential is good but more work must be done to meet the minimum requirements, particularly from a business traveller perspective.

Stayed September 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenSands, Hotel Manager at London City Suites By Montcalm, responded to this review, September 15, 2012
Dear Matkincc,
We are sorry to hear about your unsatisfactory stay and thank you for sharing your comments with us. We sincerely apologise for not having met your expectation in terms of quality and cleanliness of the bed room. This has been passed on to our Housekeeping team for immediate rectification.
In terms of the selection of food, our facilities here at the Montcalm London City comprise of two traditional English restaurants on either side of the property, the Chiswell Street Dining rooms with modern English recipe and our well rewarded (very popular) gastro pub The Hugged Hare where we also serve a tasty English breakfast from early morning to lunchtime. We also provide a light selection of morning breakfast essentials at our Club Lounge located on the 1st floor.
Despite the inconveniences during your recent stay with us we hope to welcome you back to our property to prove that our brand is in the detail.
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Oxford
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2012

Stayed here for one night for the Paralympic Games and our anniversary. Close to Barbican tube station we were greeted warmly by a friendly, helpful receptionist then taken to our room by the lovely doorman. We only stayed in the basic Club Double and it was anything but basic. Spotlessly clean, comfy bed, quiet location, fresh fruit bowl, luxury toiletries, decent hairdryer and even an umbrella! As they knew it was our anniversary we arrived to find a complimentary bottle of champagne on ice in our room and returned later to find rose petals on the bed etc... All for £99 + VAT what more could you possibly want? A first class hotel. Can't recommend it enough.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenSands, Hotel Manager at London City Suites By Montcalm, responded to this review, September 15, 2012
Dear Gchick38,
Thank you for your excellent feedback on your recent stay with us. We are especially glad to hear that our staff made your day. Service is our utmost priority at the Montcalm London City and we love to surprise our guests in any possible way.
We can't wait to have you back.
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Mansfield, England
Top Contributor
151 reviews 151 reviews
61 hotel reviews
Reviews in 60 cities Reviews in 60 cities
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed September 1, 2012 via mobile

Stayed here for 3 nights. Great points - very friendly staff, beautifully appointed rooms, brilliant location right by Barbican tube station, exceptionally quiet, comfiest bed ever. Minor gripes - place is like a maze (thankfully someone escorts you to your room when you check in...then you're on your own!) view from our room (240) straight into what looks like a kitchen store room (not pretty!) hot water tap not working properly on first night, but this was fixed after we reported it. We got an amazing deal of a little more than £110 per night which we thought was an absolute steal for this hotel. I'm not sure what the rack rate is, but we were very pleased with our stay for what we paid. I would definitely recommend it and wouldn't hesitate to stay here again.

Stayed September 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenSands, Hotel Manager at London City Suites By Montcalm, responded to this review, September 8, 2012
Dear Guest,

Thank you for your praising words about your overall stay with us. The Montcalm hotel prides itself for having all smiling and happy hotel staff, rooms with a special touch and being in a great and quiet location of the city. We now have a location map of each guest room corridor printed and ready available upon check in, as we want to make sure our guests are finding their way through the century old maze that once housed the Whitbread brewery. We are happy to hear that our maintenance staff was efficient in repairing the hot water tap so that this issue didn’t cause any further discomfort for the rest of your stay.

We hope to see you soon at your next visit to London.
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London, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 29, 2012

Situated a few minutes away from a number of tube stations (Barbican, Moorgate, etc), the location couldn’t be any better. We stayed here for one night as part of a shopping/party visit, and thoroughly enjoyed the stay. It is different to the usual hotels that we stay at around London, very quirky and unique. It still manages to retain its previous Brewery status feel too, in a good way.

The hotel as well as the room had a warm and welcoming feel. The City Double room’s décor was superb; it was modern, spacious, comfortable, and had some nice touches and technology, such as aroma feature, I-Pod docking station, TV speaker in the bathroom, complimentary fresh fruit, etc. The bed was nice and comfy too, and we had a good night sleep. We were located at the back of the building, so no traffic noise at all, which was good, not that there was much traffic on the road at the front of the hotel. The mini bar and the Bvlgari toiletries were also a special touch.

The members of staff were friendly and welcoming and helpful with the checking in process, as well as guiding us to our room and explaining things, at whatever time of the day. Little things such as providing you with an umbrella when leaving, and taking it away when arriving, to being provided bedtime mints on your bed during the evening service, just makes it that extra special.

We didn't get a chance to test out the restaurant due to event timings, but it was recommended by some other guests.

I will definitely consider it in the future when visiting London, and would recommend to all. 5 Stars all around! Keep it up management and members of staff!

Room Tip: If you're really worried about traffic noise, try and get a room at the back of the building - o...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenSands, Hotel Manager at London City Suites By Montcalm, responded to this review, September 15, 2012
Dear Mr. Logeswaran,
We thank you for your excellent comments about your recent stay here at the London City Suites by Montcalm. We are delighted to hear you give us the thumbs up in terms of location, its quirkiness and decor, service and staff. The bedrooms are equipped with high end mini bar products for late night snacks and exquisite Bvlgari toiletries to kick start your morning shower. We think everything if it comes to making sure that our guests leave with happy memories.
We are looking forward to welcome you back in the near future.
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Canada
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 26, 2012 via mobile

We really enjoyed our time here. There were 3 of us for 4 nights, and we found the reception and concierge very friendly, attentive, and helpful. The hotel is in a refurbished historic brewery with a very nice chic interior. Beds were very comfortable, and we appreciated the air conditioning as we were there during a
Very hot weekend. Good free wifi and built in electrical converters, iPhone docks, and a nice minibar were also good perks. At first we thought the location might not be so great, but we ended up liking it. About 15 mins walk from St. Paul's cathedral, Fleet street, millennium bridge, Tate Modern, and Shakespeare's globe theatre. Quick 7-10£ cab rides to pretty much anywhere else you'd want to go (Westminster, British museum, covent garden, soho, etc) or just a 5 min walk to the nearest tube station. Would definitely stay here again.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenSands, Hotel Manager at London City Suites By Montcalm, responded to this review, September 8, 2012
Dear KVKM,

Thank you for your kind words about your stay with us. Our Front Desk staff was very happy to receive your praise. The London City Suites by Montcalm is renowned for its historic charm and each bedroom well equipped with quirky high-tech gadgets.
We hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about London City Suites By Montcalm

Address: 42-46 Chiswell Street, London EC1Y 4SD, England
Phone Number:
Location: United Kingdom > England > London > City of London
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#138 Luxury Hotel in London
#165 Romantic Hotel in London
#175 Business Hotel in London
#374 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — London City Suites By Montcalm 5*
Number of rooms: 55
Reservation Options:
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Also Known As:
London City Suites By Montcalm Hotel London
London City Suites By Montcalm England

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