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“Excellent Hotel In An Excellent Superb Area” 5 of 5 stars
Review of The Queen's Gate Hotel

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The Queen's Gate Hotel
4.0 of 5 Hotel   |   31 - 34 Queen's Gate, London SW7 5JA, England (Formerly Abba Queen's Gate Hotel) (South Kensington)   |  
Hotel amenities
Ranked #383 of 1,055 Hotels in London
Malta
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Excellent Hotel In An Excellent Superb Area”
5 of 5 stars Reviewed February 28, 2013

Spent 4 nights in this superb hotel. Our room was a triple room and although it was in the basement it was spacious enough for 3 persons and it had all we needed including 2 LCD TVs, an Iron board, a mini bar and a kettle for tea and coffee. The staff were very nice and helpful whenever we needed to ask anything. The only things that we found a bit on the expensive side were the internet and breakfast. They BF cost Stg15 whilst the internet for 24hrs costs Stg10. Other than that all was excellent and I highly recommend this hotel without any hesitation. I myself plan to stay here again on my next trip to London. The area is simply superb with everything you need to make your holiday a truly excellent one.
I must mention this small episode before I conclude. When I arrived back in Malta I noticed that I forgot a pair of Hilfiger trousers in the wardrobe, I called the hotel to ask if they found anything, the receptionist by the name of Patrick really went out of his way to check for me and called me back an hour later to tell me that they found the trousers and that they will be sending them back by post. This is what I call truly excellent customer service, these are the small things that make us customers happy. Patrick I do not know who you are personally but I wish to thank you in this review for checking and calling back.

Room Tip: Although the triple room was in the basement, it was still excellent and spacious.
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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527 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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English first
Bolton, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 24, 2013

just returned home from a girls trip to London, eight of us stayed at the Hotel Abba. Fantastic location to get to The Albert Hall (high heel walking distance) and the Natural History Museum just at the end of the road. Tube station very short walk away and lovely French cafe near by for fresh baked pastries.
Hotel reception staff friendly and helpful. Rooms have comfy beds and nice bed linen, iron and ironing board, good amount of wardrobe space, nice hot showers, hair dryers, tea, coffee and mini bar. Rooms clean and nicely decorated. Some rooms had views onto the road at front of hotel- very little traffic noise and others over back of hotel. Breakfast £15.00 per person buffet style which we didn't try because felt to be to expensive as with 4 teenage girls who don't get their appetites up til later in the morning and party out before 10 am.
The hotel Bar disappointing as closed when returned to hotel on both Fri and Sat night (back before 12) so recommend own wine to be taken!
All in all a lovely hotel.

Room Tip: Some rooms (201,301,401) between 2 lifts. Whilst we stayed in one of these rooms and not disturbed...
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cirencester
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 18, 2013

The Abba, Queen's Gate is run very efficiently by a Spanish chain. It's in an elegant part of Kensington fairly near the Albert Hall and the major museums. The hotel is part of what must have been a rather grand house. It has been skilfully converted to provide comfortable rooms and public areas. The restaurant is tastefully furnished in black and white (as is the rest of the hotel) and is rather small. The breakfast room on the lower ground floor is windowless but cheerfully decorated in grey and red and we found it rather pleasant. The breakfast itself was very acceptable.

Our room was on the fifth floor and was quiet, a little cramped but well equipped. However it did have a rotten window frame and the bath plug didn't work.

A further downside is that wifi has to be paid for separately.

The staff were all attentive, pleasant and helpful. Not surprisingly a number of Spanish people use this hotel.

The hotel is situated a fair walk from both Underground stations and bus stops.

Room Tip: Ask for a quiet one.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Leicester
Top Contributor
50 reviews 50 reviews
23 hotel reviews
Reviews in 34 cities Reviews in 34 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 16, 2013

I noticed that lots of previous reviewers of this hotel stayed in a triple room - maybe that's because it's one of the few hotels in London where you can actually manage to find a room with three single beds. So, lots of brownie points for that alone. We were very pleased with the room too - contemporary decor, spotlessly clean,very comfy beds, nice bathroom with plenty of toiletries and a decent hairdryer and excellent bedside reading lights. The only niggles were a floppy showerhead, a bit of traffic noise and disturbance from above due to the wooden floors and biscuits with the tea/coffee facilities would have been nice for the price. The buffet breakfast was extensive and included freshly squeezed orange juice, home-made yoghurt and granola pots and some spanish touches like tortilla and churros (it's a Spanish chain) as well as all the other usual hot and cold offerings.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 11, 2013

This is a bracket up from your average hotel and has a great location. The room (upgraded for free) was of contemporary decor with a very large comfy bed and high ornate ceilings plus the usual touches, it did feel slightly lacking in the cosiness factor and a rug/picture on the wall would have made a good difference. That said, it did the job well.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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scotland
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 4, 2013

Fully refurbished, all new and stylish but I would not call it luxury. Standard rooms are quite small but nice and cleaned, staff is very helpful and when in need I was promptly helped. Breakfast has everything that you normally find in all hotels of this category plus some nice "touches" such as a freshly squeezed orange juice. Central location within easy reach from underground station.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Queen's Gate Hotel

Address: 31 - 34 Queen's Gate, London SW7 5JA, England (Formerly Abba Queen's Gate Hotel)
Location: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#256 Luxury Hotel in London
#309 Business Hotel in London
#328 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Queen's Gate Hotel 4*
Number of rooms: 90
Official Description (provided by the hotel):
This elegant 19th-century town house is about 500 metres from Royal Albert Hall and Hyde Park. It features a small gym, spacious bedrooms, and a bar with patio for snacks and tapas. Stylish bedrooms at the refurbished Abba Queens Gate have air conditioning, large windows, and a mini-bar. Each has a chic design, with a wooden floor and LCD TV. Set on a pleasant London street, Abba Queens Gate London Hotel is about 8 minutes' walk from Gloucester Road Tube Station. The Natural History Museum is about 350 metres away, and the V&A Museum is an extra few minutes' walk down Cromwell Road. Harrods department store and the designer shops at Knightsbridge are 15 - 20 minutes' walk away. ... more   less 
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Also Known As:
Abba Queens Gate London
Hotel Abba Queens Gate
Abba Hotel London
Abba Queens Gate Hotel London
The Queen's Gate Hotel London, England

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