The reviews on this site prepared me somewhat for the quirkiness of this 'hotel.' I stayed for a week in June. My single room was charming and full of such pleasant details as fresh flowers, but since this is a catering venue for the first two floors, there is an absence of the usual hotel facilities. By that I mean there is no lobby, no bar, no lounge. You have only your room. You enter from a lift on the sidewalk just off Pavillion Road (press the buzzer for Reception and someone will come down to get you) and from there you go to Reception on the 3rd floor and they will take you to your room. 'Reception' is the heart of the catering business as well as the 'hotel' so it is not a visitor friendly locale either. Don't misunderstand me--the warm staff could not have been more helpful or more welcoming--I simply mean that if you want the nice public rooms of a hotel, this is not the place for you. Breakfast is delivered to your room, always on time and exactly as ordered the night before. The only hot food available are boiled eggs and toast, but the continental-plus breakfast was quite good. You have a wide choice of juices, cereals, yoghurts, pastries, croissants, butter, jam, and freshly made coffee or tea, all served on a tray with crisp linens. Breakfast is served in your room or on the roof garden, as you wish. While I was there the roof garden was too windy for breakfast, but the view is a pleasant one primarily of neighboring buildings, nothing exciting. My single room was small, but I looked at some twin rooms for the future and they were understandably more spacious. The location is just splendid--minutes from Harrod's, the bus stop, the Knightsbridge tube station, and several very good restaurants. The only thing I disliked was the fact that the catering service placed their morning's garbage in bags right by the building for collection. Not a pleasant start to the morning walk! Also I'm not sure that I will stay again solo (standing on the sidewalk waiting for the lift at 11 p.m. was a little uncomfortable for a single woman), but I will certainly stay again with a friend. The location, service, and value are exceptional.
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Center
- Add Photo
- Add Video