I stayed here whilst on business, first impressions were that the reception areas needed a lick of paint, the greeting was friendly and efficient, my room was a large room with a double bed a single bed and a bunk bed, which had recently been decorated, the shower room was new and modern, what let this place down is the breakfast room it small and poky, my coffee when i was asked if i wanted one was almost thrown across the table, the variety was small and the staff were uninterested, one i believe was the owner!! i will not use this hotel again!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We would like to thank you for your recent stay with us on 21st August 2013.
In the building you stayed, it has 5 rooms with Jacuzzi whirlpool and your room has a leather sofa (Darlings of Chelsea), coffee table with tea/coffee making facilities, oak antique flooring, queen sized comfortable bed, fridge, room lights dimmable, 3 spare continental sockets (Legrand) plus several 3 sockets, air-conditioning, making-up mirror, full length mirror, 36 inches High definition TV with multi channels and double large secondary windows. Cross water walk-in shower, measuring 1.45 cm x 0.80 cm with fixed Grohe shower spread head, plus a mobile Grohe shower spread head. Bathroom has, under floor heating, double basin (Catalano) rail heater, and speed high hairdryer with razor for 230/110 watts, sensor soft blue lights for use at night in addition to ceiling lights, soap recess holder. Common areas Axminster carpet.
In our £69.00 net room rate we include orange juice, tea/coffee/chocolate, Brioche chocolate rolls, croissant, nutella, variety of cereals, variety of four different fruits (melons, apple, orange and bananas), range of yogurts including natural yogurt, honey, ham, mature cheddar cheese, toast (brown or white), cakes, prunes, peanut butter, vegemite, marmite, butter, marmalade, jams, raw walnuts, sugar, crystal sugar etc served till 10.00 a.m. We strive to offer best value for money for our valuable guests and that is the reason we have so many repeat guests staying with us for years. Many of our regulars review us eponymously and not as a masquerade. However guests always have the choice of opting for a 4/5 star Hotel where one could spend £52.00 for English breakfast plus seasonal fruit platter for £17.00 and choice from Bakery £9.50 plus service of 12.5% total £88.31 excluding the cost of the room.
Our establishment is classed a Two Grade Listed by the English heritage.
In line with that we enhanced the interior of our House including revealing the high ceilings with classic cornices and 6th BC Greek copied Vases from The British Museum. Where the love of Man is, there also is love of the Art. The character of our Establishment aims to differentiate from the average chain Hotels, otherwise or modern styles.
Our dining room is mostly like all other 3 guest star accommodations. The main difference from other category B/B Hotel is that we have A/C and serve breakfast until 10.00 a.m. and the décor is in Greek theme. Your group of three gentlemen had breakfast self-service after 9.10 a.m. and you were offered complimentary eggs but it was not taken up.
We would like to thank you once again for your stay and would like to offer you a 25% discount for future direct bookings or offer you one night complimentary stay if you found a better 3 star guest accommodation with such similar facilities and at the same rate which you paid.
Tipu S Khan
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.