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“Great value for money, fantastic location and lovely staff” 5 of 5 stars
Review of The Darlington Hyde Park

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The Darlington Hyde Park
3.0 of 5 Hotel   |   111-117 Sussex Gardens | Paddington, London W2 2RU, England (Bayswater / Notting Hill / Lancaster Gate )   |  
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Ranked #187 of 1,066 Hotels in London
Noosa, Australia
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
“Great value for money, fantastic location and lovely staff”
5 of 5 stars Reviewed October 23, 2012

We stayed for a week in September in a family room located in the basement area. The room was lovely and quiet and very spacious for 3 people. The staff could not do enough to help and special thanks to Steve for finishing up my laundry! The breakfasts were very good with lots of variety and freshly cooked hot food to order. The location is terrific, just far enough away from the city but close to Paddington Station. Make sure you take an early morning walk in nearby Hyde Park if jetlag hits.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reg181221, Manager at The Darlington Hyde Park, responded to this review, October 27, 2012
Dear Beth
Thank you for your trip Advisor review. Your positive comments are greatly appreciated by all the Darlington staff. The laundry facilities are a great help to many guests who are either travelling far or for an extended period of time, so much so that we are looking to expand these facilities further. I hope you had a good journey home and have taken many happy memories with you.
Regards
Mark Webb
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,387 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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NZ
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 18, 2012

We stayed in this hotel for 5 nights early in Sept. We arrived late in the evening after a long flight from New Zealand and were delighted to find a very comfortable,clean, quiet hotel. The breakfast were of a high standard and both dining staff and reception staff were very friendly and helpful. We were able to travel very easily by tube from this area and especially enjoyed a canal boat trip from Little Venice to Cambden. We also enjoyed dining at nearby restuarants. Would return and recommend to other travellers.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reg181221, Manager at The Darlington Hyde Park, responded to this review, October 27, 2012
It is so important for us to get things right first time for travellers coming from both near and far. When travelling more than halfway round the world it is important that our rooms are right for our guest. I am so pleased your enjoyed your stay, all trip advisor reviews are passed on to our staff who greatly appreciate the positive feedback that they receive for their work. I am glad you found Little Venice and the canal it is greatly underutilised and an often forgotten London attraction.
Regards
Mark Webb
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
matten
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 17, 2012

My daughter, my sister and I stayed at the the Darlington for 4 nights in October.
We had a family room on the 4th floor and it was very spacious (one room with a double bed to the north side and one room with a single bed to the south side). It was very clean and there was enough room to clear away everything. Unfortunately, the north side room was quite noisy because of the very old windows. One window was quite difficult to close. When it was windy outside, it was a little bit draughty in the rooms. The windows should really be replaced! That's the only thing I have to complain.
The staff was very friendly and helpful, the breakfast very good. Altogether, I can recommend the Darlington.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reg181221, Manager at The Darlington Hyde Park, responded to this review, October 27, 2012
Thank you so much for reviewing the Darlington Hyde Park on trip Advisor. I am so glad that you enjoyed your stay with us. Thank you for letting us know about the windows on the 4th floor I have given your comments to the maintenance team and they will be working on a solution for this shortly. Your recommendation for us is very important and we hope we will see you again in the near future.
Regards
Mark Webb
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Africa
Top Contributor
62 reviews 62 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed October 13, 2012 via mobile

My husband and I stayed for 5 nights in Oct, being our third visit - and it was great. I had somehow managed to duplicate our booking and when we checked in it was discovered that we had booked two rooms. This was rectified, at no cost to us, by a very efficient and lovely lady in reception. We were actually liable for the cancellation cost of the second room so were very grateful that it was handled so well. The hotel has been revamped and everything looks smart and modern. I had complained on previous visits that the tea/coffee making facilities (much appreciated) in the room were not situated anywhere near a plug nor was there a mirror near a plug for blow drying hair - and this has all been rectified. The breakfast is good with lots of choice and even for someone like me who is not mad keen on bacon and eggs, there is still enough choice to satisfy your hunger. The waitresses are very friendly and efficient. The hotel is about 5 mins walk from Paddington Station with lots of pubs, fast foods and other shops close by. Hyde Park also in close proximity. The only thing I could complain about is the double bed that my husband and I had to share - I would have preferred twin beds. Otherwise a wonderful stay and can't wait to go back!

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reg181221, Manager at The Darlington Hyde Park, responded to this review, October 15, 2012
Dear Wendy
I hope you and your husband had a good journey home from your recent trip. It was lovely to see you again at the Darlington and I am so pleased you noticed some of the changes we have been making. Our customer’s feedback is so important to us but more importantly we must act on it. We look forward to your next trip to London and don’t forget to email us when you set your dates for the very best rates available.
Kind Regards
Mark Webb
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dumfries, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 7, 2012

We stayed at the Darlington for 3 nights in July whilst attending HRC at Hyde Park. We normally stay at one of the larger 'chain' hotels, however, we could not have been happier with our choice this year. The staff were the friendliest we have encountered. The room was spacious, exceptionally clean and comfortable and very quiet. The breakfast was first class and served each morning by extremely pleasant staff who all had a smile on their faces - something of a rarity these days! We will certainly be returning to the Darlington - no more 'chain' hotels for us.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reg181221, Manager at The Darlington Hyde Park, responded to this review, October 15, 2012
Dear Karen

Thank you for reviewing the Darlington Hyde Park for Trip Advisor. Hard Rock Calling at Hyde park is becoming one of the key events for us each year as its popularity grows. I hope you didn't get too wet this year as wellies were required for much of this weekend. I am pleased that the Darlington was able to play our part in a great weekend for you & I have passed on your kind comments to all the staff.
Special offers for next years concert will be available soon via our Facebook page and directly with the hotel via our website. I hope we'll see you back again for 2013 HRC.
Kind Regards
Mark Webb
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penryn, United Kingdom
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 6, 2012

Ideally situated for Paddington.
Staff were very friendly and helpful.
Room was clean and comfortable, (heating a bit too high).
Very nice breakfast served by friendly, smiling staff (change for London).
We will stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reg181221, Manager at The Darlington Hyde Park, responded to this review, October 15, 2012
Dear Ian

Thank you for taking the time to review the Darlington Hyde Park. I am so glad you enjoyed your recent stay with us and I will pass on your positive comments to all the staff. We hope to see you back again for your next trip to London.
Kind Regards
Mark Webb
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. John's, Newfoundland, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 28, 2012

We stayed in this hotel for one night in September 2012. What a lovely hotel this is. We had three rooms between nine of us. Three per room. We were on the ground floor or basement which at first we were a bit weary of but it turned out great. The hotel staff had put our rooms in one corner of the hotel away from all the other rooms so that the nine of us could hang out in one room for the evening and have our wine without disturbing anyone. The rooms were spacious and clean and the staff were friendly and very accommodating. It is very close to Paddington Station which was great to get to the airport. The included full breakfast was delicious. I would not hesitate to stay here again. Hats off to the owners and staff of the Darlington Hyde Park!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reg181221, Manager at The Darlington Hyde Park, responded to this review, October 1, 2012
Catering for small groups is one of our biggest challenges being a small hotel, but I am so pleased that we got it right for you. Many of our guests are a little sceptical about our rooms on our lower ground floor, but as you experienced these are some of our largest rooms, airy and all with large period windows. I am sorry you only got to stay with us for the one night but I hope it rounded of a great vacation for you.
Kind Regards
Mark Webb
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Darlington Hyde Park

Address: 111-117 Sussex Gardens | Paddington, London W2 2RU, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
#158 Business Hotel in London
#162 Family Hotel in London
#191 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Darlington Hyde Park 3*
Number of rooms: 40
Official Description (provided by the hotel):
The Darlington Hyde Park is located in the Paddington Hyde Park area of London, less than a 5-minute walk from the Heathrow Express terminal at Paddington station. This 40-bedroom former stately Victorian terraced town house conversion offers high standard accommodation with modern facilities, which ensure that the expectations of both business and leisure travellers alike are fully met. The Darlington Hyde Park prides itself on being a strictly non-smoking establishment. ... more   less 
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Also Known As:
The Darlington Hyde Park Hotel London
Darlington Hyde Park London
The Darlington Hyde Park London, England

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