Stayed at this hotel on several occasions and each time had a different BAD experience. First time my iPod was thrown in the bin during cleaning. Second time I wanted information about what was on my bill and was told dismissively 'we don't make up charges' the third time I ordered something that was on the menu as one thing and came as something else. I tried to raise this and the blame was pushed to me. I was consistently accused of getting it wrong. Had anyone took the time to talk to me I would have shown them there are two menus - inconsistently written, but nobody wanted to listen. I called reception 5 times to tell them about the two menus but they wouldn't answer. Do not stay, when you need help or information they are not interested. You wont find service here.
- Official Description (provided by the hotel):
- The elegantly composed Grange Holborn Hotel is uniquely placed to satisfy the most discerning visitors to the capital; whether enjoying the local theatres, shops, museums, galleries and parks or maximizing time in the financial heart of the City, the Grange Holborn Hotel, provides the perfect location for any visit to the Capital. ... more less
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- Also Known As:
- Grange Holborn London
- Hotel Grange Holborn
- Grange Holborn Hotel London, England