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“Fabulous Find” 5 of 5 stars
Review of The Levin

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The Levin
4.0 of 5 Hotel   |   28 Basil Street | Knightsbridge, London SW3 1AS, England (Knightsbridge)   |  
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Hotel amenities
Ranked #51 of 1,050 Hotels in London
Certificate of Excellence
Seattle
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Fabulous Find”
5 of 5 stars Reviewed January 7, 2013

We stayed in the Levin and could not have been more pleased.
Staff super nice and very helpful . They went out of their way to help with a problem we had with our train reservation . Room clean nice bed & linens. Great breakfast and location is steps from Harrod's. I was sckocked at the earlier review compalining about staff, food & taxi. We are very experianced travels and found this hotel to be one of the BEST !!!!
Price is great when compared with any other 5 star hotel in London and the lovely breakfast is an added perk .
Can't wait to go back and stay here again soon .

Room Tip: We stayed in both the back side & front side of hotel and liked both . Front is maybe nice for...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harald D, Manager at The Levin, responded to this review, January 19, 2013
Dear Guest,
I and the whole team are so pleased that you had a good experience at the Levin Hotel. We were so happy that you enjoyed our services and facilities and that we met your expectations. I was also glad that you where pleased with our restaurant. We would like you to welcome you back in the near future.
My kindest regards,
Harald Duttine
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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313 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 27, 2012

Stayed at The Levin hotel in Basil Street,Knightsbridge for 2 nights Dec 14/15. We wanted to combine our wedding anniversary and some Christmas shopping. We were really pleased with the hotel,situated in an excellent location, a 2 minute walk from Harrods and all the other Knightsbridge stores,meant we could drop off our shopping and not have to carry everything around with us . Our room was smallish but very nicely decorated. The breakfast of yoghurt, fruit,cereal,croissants was more than adequate. We felt this hotel really was a little gem and would definitely go back. Very pleasant front of house staff, lovely young man who was very helpful .

Room Tip: Rom 32 was good
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harald D, Manager at The Levin, responded to this review, January 4, 2013
Dear Guest

Thank you for your feedback you left on TA from you recent stay at the Levin Hotel.
I am so pleased that you enjoyed your stay with us and all went well
I would be very happy to welcome you back to the Levin in the near future.
Please let me know and I am very happy to help you with a future reservations
Wishing you all the best

Harald Duttine
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 14, 2012

Overall we found the hotel somewhat over-rated and had expected more from a hotel with such a high ranking on TA. We have stayed in several other 4 and 5 star London hotels and were looking forward to trying The Levin based purely on the reviews it has on TA. Sadly, our room was very disappointing which is a shame as the staff were very good.

We booked a Classic Double room and were given a room at the back of the hotel. The outlook was very disappointing. The window looked straight onto the back of another building with adjacent office windows that had a direct view into the room. As a result we kept the curtains closed almost all the time which made the room feel even more cramped and dark.

The decor and finishings were immaculate, fresh and clean and tastefully done but this could not overcome the small size and darkness of the room. It was not a comfortable stay.

Location was good although with no taxis available at the hotel itself, you have to walk a short distance to the Harrods taxi line which is sometimes very long, so not ideal if you are used to the taxi service at 5 star hotels and are using them all the time to get around the city. Service was good, food at the restaurant was good. Room service breakfast was poor however.

Bed and linen were very good. Bathroom was very clean, well designed and finished so its compact size and absence of a walk in shower was not a problem and it was comfortable to use.

Overall there are aspects of The Levin that are very good but sadly, these were overshadowed for us by a disappointingly small and dark room and the inability to upgrade due to the hotels 12 rooms being fully booked. I am sure that had we had a larger or brighter room, we would have had a better overall experience as the staff seem focussed on ensuring that guests enjoy their stay thus maintaining favourable feedback on TA.

Room Tip: Avoid classic deluxe rooms - they are too small. Ask for a room at the front of the hotel.
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 9, 2012

We have stayed at The Levin twice now, and we plan to stay there again next year. The beds are incredibly comfortable and she linens are extremely soft. The location is truly unbeatable. The neighborhood it is in is quite fun, and the subway stop in just around the corner, so it's quite easy to get anywhere in London.

The staff is what really makes the hotel so great. They are very helpful with recommendations for restaurants or activities. They always ask us where we ended up eating and what we thought of it, so that they'll know if they should recommend it to another guest.

The hotel is pretty expensive, but we always end all of our European trips in London, and it's a nice way to celebrate the end of a vacation and to unwind a back that's tired from spending three weeks sleeping on mattresses that aren't so great.

We have slept in one of the classic rooms and in one of the executive rooms. They are both beautifully decorated, but, in my opinion, the extra space that the executive room offers is worth the extra money. The rooms all have a front door, a very small entry space, and then another door leading to the room that is just as solid as the front door. The result is zero noise from the hall. We always sleep soundly when we stay here.

The rooms are completely spotless. The housekeeping staff does a wonderful job.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harald D, Manager at The Levin, responded to this review, January 4, 2013
Dear Guest

Thank you for your feedback you left on TA from you recent stay at the Levin Hotel.
I am so pleased that you enjoyed your stay with us and all went well
I would be very happy to welcome you back to the Levin in the near future.
Please let me know and I am very happy to help you with a future reservations
Wishing you all the best

Harald Duttine
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2012

We arrived early (06:00 am) at The Levin and were welcomed in the most amazing way. Though the rooms were not ready yet (all taken), we were invited to have a great breakfast at the beautiful restaurant. Every effort was made to give us a room before our 11:00 meeting (we just landed from a business trip in Ghana to a meeting in London...). The rooms were great, the bath, bed, internet. Can't wait to come back again and enjoy it. The lift (which is an old london style one restored) is a bonus. Wish had knocked on the owners door to thank him in person.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harald D, Manager at The Levin, responded to this review, December 6, 2012
Dear Guest,
It was our pleasure to look after you whilst you stayed with us.
Our Staff takes genuine interest in ensuring our guest have a pleasurable stay and I`m glad that was provided for you.
We look forward welcoming you back on your next visit to London.

Have a great day
Harald Duttine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 29, 2012

I must say this is an amazing hotel...pictures are soooo real! And they dont do justice to this place which feels so luxury ad yet so homey! I was here with my husband for one night only also considering the price but it is worth every penny!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harald D, Manager at The Levin, responded to this review, December 6, 2012
Dear Guest,
Thank you for taking the time to share your feedback following your stay with us.
I`m glad you liked our hotel and all went well.
We look forward to welcoming you back on your next visit to London
Have a great day
Harald Duttine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 25, 2012

This is the second time we've stayed there this year and both times the staff of the Levin exceed expectations. The bed and the room are great as is the location. It's literally next door to Harrod's and the Knightsbridge tube station. Also, the restaurant (Le Metro) downstairs is great. I can't say enough about the staff--they are fantastic. We'll be back!

Stayed November 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harald D, Manager at The Levin, responded to this review, January 19, 2013
Hotel Manager
Dear Guest,
Thank you for writing such a fantastic review on TA.
We are all so pleased that you had a good experience at the Levin Hotel. We were so happy that you enjoyed our services and facilities and that we met your expectations. I was also glad that you where pleased with our restaurant. We would like you to welcome you back in the near future.
My kindest regards,
Harald Duttine
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Levin

Address: 28 Basil Street | Knightsbridge, London SW3 1AS, England
Phone Number:
Location: United Kingdom > England > London > Knightsbridge
Amenities:
Restaurant Room Service Suites Airport Transportation
Hotel Style:
#34 Romantic Hotel in London
#47 Luxury Hotel in London
#122 Business Hotel in London
#168 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Levin 4*
Number of rooms: 12
Official Description (provided by the hotel):
This sophisticated boutique hotel offers all the comforts of home to London's most discerning travelers who crave a hotel with personality and charm. The 12 bedrooms are designed to please customers with an eye for detail and a love of beautiful things. Comfort and style delivered by a team of hotel professionals will ensure a relaxing and rewarding experience. ... more   less 
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Also Known As:
The Levin Hotel London
Levin Hotel London
Levin London
The Levin London, England

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