Stayed here recently with my husband and Francie (below). My husband and I were also very very impressed. Our room was compact but spotlessly clean and very comfortable. The bathroom was great, also clean and the water hot..... with a bath which was a very pleasant surprise. As stated in other reviews, Grace is wonderful. Very helpful, friendly and obliging. Other staff were also pleasant and helpful.
The location is perfect. There are many restaurants and cafes and pubs in easy walking distance. Covent Garden markets are close by (which my husband might say was a negative as Francie and I managed to spend so much money there !!)
I would highly recommend this hotel and on future visits to London I will certainly stay here.
Thank you Grace for helping to make our stay in London so delightful.