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“Nice staff, noisy room, ridiculous pre-charge” 3 of 5 stars
Review of Hilton London Paddington

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Hilton London Paddington
4.0 of 5 Hotel   |   146 Praed St, London W2 1EE, England (Bayswater / Notting Hill / Lancaster Gate )   |  
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Ranked #379 of 1,065 Hotels in London
Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Nice staff, noisy room, ridiculous pre-charge”
3 of 5 stars Reviewed February 5, 2013

This hotel is very well located for anyone travelling via Paddington station, and there is even a footbridge connecting the two buildings. However, this also has a downside as it's a very busy station and my room seemed to be above one of the main roads into the station, so was very noisy late into the night - plus some kind of alarm went off at 2am from the station/constructions workers the first night I stayed there.

I was also horrified to find that they pre-charged my credit card over £550.00, without even warning me, and this is still showing on my card 4 days later.

However, the staff were all very nice, the breakfast was OK and it's a nice enough hotel, although not worth the price I'm sure. I certainly wouldn't stay there for a leisure trip.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,995 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 4, 2013

Does the job being so close to the station. Room could do with a refresh from a wallpaper perspective. Perfectly functional for a business trip. Would not recommend for a visit to London for non business travellers.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 3, 2013

Greatest advantage of this hotel is the excellent location! Just take the Heathrow Express to Paddington and then a quick walk to the hotel. The hotel is clean and well kept, but the rooms very small. The lifts are few and well frequented at rush hours (equal to long waits).

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Perth
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 2, 2013

Hilton Paddington is a lovely hotel, you can get off train at paddington station and walk right in. Rooms were very comfortable and clean. We had breakfast and dinner on first night, which had a great selection and was very enjoyable. The only gripe was the drinks were very over priced. There is a casino in the hotel and it was cheaper to have a drink there. A great hotel if visiting London, in a good location.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lisbon, Portugal
Contributor
15 reviews 15 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 30, 2013

We been staying a week there and I must say it was a very good experience. Nice and clean rooms, housekeeping very effective and very good located, just in front of Paddington underground station.
The restaurant in average. Breakfast average. I would stay there again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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South Wales, UK
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 27, 2013

Stayed for one night following some business meetings before taking a flight from Heathrow. Check in very efficient, room was quiet and comfortable. The food in the restaurant was OK if not a little overpriced.

Breakfast was the usual Hilton standard.

The great benefit of this hotel is the location for trains, the underground and Heathrow express.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 25, 2013 via mobile

Friendly efficient staff. Good clean rooms and comfortable beds. I have had an enjoyable and comfortable stay. Room service and housekeeping were quick to respond to needs and orders. this is a well run hotel and I will stay here from now on. The location is close to trains and underground.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hilton London Paddington

Address: 146 Praed St, London W2 1EE, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#246 Luxury Hotel in London
#266 Business Hotel in London
#273 Romantic Hotel in London
#315 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton London Paddington 4*
Number of rooms: 365
Official Description (provided by the hotel):
Hilton London Paddington has the luxury of being located 15 minutes from Heathrow Airport and is only a footbridge walk away from Paddington station. From the West End to the theatre District in London, nothing is too far away from this hotel. There is a fitness center and a business center with 18 meeting rooms that can accommodate up to 350 guests. Hilton London Paddington also has Wi-Fi in each of the hotel rooms and throughout the rest of the hotel. When it comes to dining, choose from the Brasserie Restaurant or the late night chic Steam Bar, both of which provide excellent quality cuisine to suit everyone. ... more   less 
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Also Known As:
Hilton London Paddington Hotel London
London Hilton
Hilton Paddington
Hilton London Paddington England

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