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“Perfect hotel for a flying visit to the capital” 5 of 5 stars
Review of Hilton London Paddington

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Hilton London Paddington
4.0 of 5 Hotel   |   146 Praed St, London W2 1EE, England (Paddington / Maida Vale)   |  
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Book Direct for Free Wifi
Ranked #394 of 1,049 Hotels in London
Great Malvern, United Kingdom
Top Contributor
190 reviews 190 reviews
40 hotel reviews
Reviews in 78 cities Reviews in 78 cities
202 helpful votes 202 helpful votes
“Perfect hotel for a flying visit to the capital”
5 of 5 stars Reviewed October 12, 2007

This hotel is attached to Paddington Station, with a fantastic sneaky entrance that avoids the London rain. There is also a Starbucks next to this station entrance which is good to know if your stay does not include breakfast (it never does when you book cheap and last minute) - not just Starbucks on the doorstep but a whole host of eateries within the station.

Upon entering the hotel you pass through a lovely plush recepion, with a smooth check in process and pleasant staff. This part is all good.

The room was a a beautifully decorated corner room, all the mod cons, fantastic coffee making facilities - filter coffee - yum. The complimentary biscuits present and correct and there is a well stocked, but expensive, mini bar.

In fact, I only have one complaint about the whole stay and it's very minor... In the mini bar, when I went to store my own bottle of water in the space they allocate for your own stuff, there was already a half drunk bottle in there left by the previous occupant. That's it, the entire sum of the negative.

The positive - great check in and check out - quick with friendly staff, lovely room, great facilities, air con and heating as required. I can't really list more than this as I was only there one night!

Value for money.

  • Liked — Gorgeous room
  • Disliked — Someone else's stuff in teh min bar!
  • Stayed August 2007, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,217 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Naperville, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 12, 2007

Our first impression of this hotel was calling at 7 in the morning to ask if we could leave our large suitcases with the concierge for a couple of days while we took a side trip for the weekend. (We didn't want to check in any luggage due to the strict regulations at Heathrow.) The guy at the front desk said that was fine. We spent the next hour getting to the hotel, only to find a new guy at the front desk telling us that was absolutely not possible. He was really quite a jerk, and very insistent. But after we asked to speak with the manager, it somehow all got sorted out - and they did store our luggage. So being persistent paid off!

When we came back, we paid for a 25 pound upgrade to an Executive Suite (this was part of a business trip - company-paid.) First thing we saw was this huge flat screen plasma on 360-rotating pole in the middle of the room! Touch-button lights, sitting area, large terrace with furniture and view of the London Eye and a few churches, separate (fabulous) shower with great toiletries! We were very comfortable there. We also got a free breakfast in the Executive Lounge, along with hors d'oeuvres throughout the day, free internet, and drinks. (Internet service in the room was 15 pounds from noon to noon.)

We hadn't reserved a hotel for the last part of our trip b/c we didn't know if we would be staying in London. After deciding to, I went to lastminute.uk to see what was available. (BTW, if you are going to stay in London, book on lastminute.uk as hotel selection is plentiful and prices are lower than you'd find on the US lastminute.com website.) I found a "Mystery Hotel" (they don't tell you the name, but you get to see the location and amenities). The description stated that it was an art deco hotel that was recently renovated; a 4 star hotel for a 2 star price.

Overall, other than the service, we were very happy here. The location is great (literally attached to Paddington station - which has both underground/tube and railway services, along with the Paddington Express to Heathrow in 15 minutes.) The station also has a Marks & Spencer and a Sainsbury grocery store that's open until midnight, so if you want a soda but don't want to pay 4 pounds for it, then go down to the station and pick up one for 1.50.

Another heads up - we were told that if you so much as lift up an item from its designated spot in the mini bar, there's a computer in the mainframe that detects the change in weight and charges you for it. So double check your final bill before you check out!

Everything in London is pricey, so I don't think this hotel was comparatively overpriced for the room we got. I would definitely stay again.

  • Liked — location, views, rooms
  • Disliked — front desk service
  • Stayed September 2007, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Top Contributor
73 reviews 73 reviews
27 hotel reviews
Reviews in 35 cities Reviews in 35 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed October 3, 2007

The hotel is attached to Paddington Station so it is a very convenient location if you're staying briefly in London--just take the express train back and forth to Heathrow.

The hotel was immaculate with well appointed rooms and pleasant staff. As a business traveler just looking for a quiet, hassle-free place to stay, it was perfect.

Stayed January 2006
Was this review helpful? Yes 2
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California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 26, 2007

Stayed here after a 2 week stay on the West End. Good location - great for the train to Heathrow. Large rooms - added a rollaway bed with plenty of room. Re: previous comment - hairdryer is in the desk drawer!! Only complaint - any phone calls cost a fortune (charge by the minute for calling card calls) and there is NO pay phone in hotel. Phones at Paddington station only take credit or debit cards with no cost exhibited. This was a bummer. Overall, would stay again because of ease of traveling. Clean rooms and very comfortable beds (even rollaway). Hot water can be tricky early in the morning.

Stayed September 2007
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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2007

We stayed at Paddingto Hilton Twice on our European holiday in 2006. Both times the room was large & the service excellent. It is perfectly located for the trains & the Hop on Hop off bus is just around the corner. Both times we had a weekend deal which included 2 x breakfasts & one dinner which was excellent. It is a very very nice hotel & we would go back in a heartbeat.

  • Liked — The room & service
  • Disliked — Nothing it was great
  • Stayed August 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
devon uk
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 12, 2007

We have just spent a weekend in the Hil;ton, Paddington and were very impressed by the value, courtesy and immaculate room.
The staff were very friendly and the concierge helpful.
A weekend deal included two nights with full english breakfast and dinner on a night of our choice.
The latter was a little disappointing - the restaurant is rather souless and despite being warned we needed to book - we shared it with three other couples!
The room was spacious, clean, comfortable and surprisingly quiet.
The central location is fine and we chose it as we caught the train to Paddington did not fancy dragging our baggage across london.
After taking out the cost of breakfast and dinner the room actually cost £80 a night.
The snag - everything else costs a fortune eg £5 for a small bar of chocolate in the mini bar

  • Liked — value for money
  • Disliked — expensive extras
  • Stayed September 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Top Contributor
123 reviews 123 reviews
49 hotel reviews
Reviews in 38 cities Reviews in 38 cities
98 helpful votes 98 helpful votes
1 of 5 stars Reviewed September 5, 2007

used the hilton web to get a deal.... rooms are low standrd like motel over priced even for london and not worth the nights room of 169 pounds ( 400 aussie) fee. Too much noise from traffic on road... bad reception staff, over pirced food and only just bearable .. would rather have stayed awake all night in the train station than slept here....do not go o thsi hotel !! oh yeah internet was extra 15 ounds for slow connection and no late check out offered past 12pm....

  • Liked — nothing
  • Disliked — everything
  • Stayed August 2007, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton London Paddington

Address: 146 Praed St, London W2 1EE, England
Phone Number:
Location: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#263 Luxury Hotel in London
#273 Business Hotel in London
#306 Family Hotel in London
#306 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton London Paddington 4*
Number of rooms: 365
Official Description (provided by the hotel):
Hilton London Paddington has the luxury of being located 15 minutes from Heathrow Airport and is only a footbridge walk away from Paddington station. From the West End to the theatre District in London, nothing is too far away from this hotel. There is a fitness center and a business center with 18 meeting rooms that can accommodate up to 350 guests. Hilton London Paddington also has Wi-Fi in each of the hotel rooms and throughout the rest of the hotel. When it comes to dining, choose from the Brasserie Restaurant or the late night chic Steam Bar, both of which provide excellent quality cuisine to suit everyone. ... more   less 
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Also Known As:
Hilton London Paddington Hotel London
London Hilton
Hilton Paddington
Hilton London Paddington England

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