We had a three night stay at the Trafalgar. Great location. The hotel was OK, but I would honestly say that I did not feel a particular appreciation from the staff.
They were, in my mind, a bit too professional and not trying to accomodate my needs. When I asked about certain things, staff replied about policies / rules instead of trying to understand what I was looking for. In other words, we stopped seeking help from the hotel and managed out own way through - which, in some aspects, just made this trip to London even greater and more eventful :-)
as a Hilton Diamond member, I have had a few Hilton experiences (the most very good). This stay was average, will not come on my top-10, but certainly not on my low-10.
Would I go back: Probably. I liked the location, the rooms were quiet, clean and with good beds. Nothing changed since my last stay in 2007, so a refresh would soon be needed. I missed the little extra that comes out of staff dedication to make my stay going from good to great.
- Also Known As:
- Trafalgar Hotel London
- Hilton International London
- The Trafalgar
- The Trafalgar Hotel London, England
- Official Description (provided by the hotel):
- The Trafalgar is located on the world-famous Trafalgar Square, many of London's star attractions within walking distance, such as the London Eye, Big Ben and Theatreland. Modern and boutique, the hotel facilities include Rockwell Bar & Restaurantr enowned for serving innovative cocktails with international cuisine and Vista, the rooftop bar that offers breathtaking views of London. There are 129 rooms, many with superb views of the square, all featuring DVD Players, high-speed internet and aromatherapy toiletries. Guests also enjoy complimentary use of the state- of- the-art gym and free access to Vista rooftop bar, weather permitting. ... more less
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