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“Customer service of the highest standard” 5 of 5 stars
Review of The Bloomsbury Hotel London

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The Bloomsbury Hotel London
4.0 of 5 Hotel   |   16-22 Great Russell Street, London WC1B 3NN, England (Formerly Jurys Great Russell Street) (Bloomsbury / Holborn)   |  
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Hotel amenities
Ranked #36 of 1,075 hotels in London
Yorkshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Customer service of the highest standard”
5 of 5 stars Reviewed March 13, 2013

Tea for two in the bar area followed by a stunning meal in the restaurant. The service from the doorman to the service staff all made the experience every bit the quality of the one of the most professional but friendly hotels I have ever experienced!! Made our visit pre show an great evening!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beccy G, Management at The Bloomsbury Hotel London, responded to this review, March 14, 2013
Thank you for posting such a fantastic review and I am delighted that you enjoyed your afternoon tea in the Lutyens Lounge followed by dinner in the Landseer Restaurant. It is always fantastic to hear when the staff exceed expectations. We all look forward welcoming you back soon.
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1,348 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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English first
York, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 11, 2013

Got say this was a great hotel in a great location.

The room was well equipped. Espresso machine, dressing gowns, good soaps, great biscuit. Fresh lemonade when we arrived. Good meal and good price. Polish waiter very friendly. (Some staff a little stuffy but a small carp on my part)

Soho is only a few minutes a way. Handy for British museum and all other attractions. My wife and another couple loved it

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beccy G, Management at The Bloomsbury Hotel London, responded to this review, March 12, 2013
Thank you for taking the time to post your recent review and I am delighted that everyone in your party enjoyed the hotel and all our facilities. I am so pleased that you found your meal in the Landseer Restaurant to be so good and great value for money, and we all look forward to welcoming you back soon when you are next in London
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Lincoln, United Kingdom
1 review
5 of 5 stars Reviewed March 11, 2013

A wonderful place to celebrate a significant birthday. We stayed three nights. The location close to theatres, Britiish Museum, Oxford Street, etc is very good. Our room was delightful though a little too warm; the restaurant had very helpful and friendly staff and offered high quality food. We had dinner each evening and were never disappointed. Overall the staff in this hotel are excellent. Nothing appears to be too much trouble; they appear happy, busy and very courteous. For a retired couple looking for a good place in London for a few nights, this is a nice hotel even though it's quite expensive! We would certainly consider a further visit.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beccy G, Management at The Bloomsbury Hotel London, responded to this review, March 12, 2013
Thank you for taking the time to post such a fabulous review and we were all delighted to help make your significant birthday celebration such a success. I am delighted that you found every staff member to be so helpful and happy. We all look forward to welcoming you back next time you are in London.
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Dorking, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 11, 2013

My husband and I stayed at The Bloomsbury this week-end for my birthday (Fri 8th-Sun10th March), we were very lucky to stay in one of the suites, incredibly spacious and comfortable, together with the largest on-suite I have ever seen and beautifully clean. We were made to feel very welcome by every member of friendly and helpful staff. When you walk in to the lobby there is a wonderful aroma from the floating candles that are placed on the window ledges. The breakfast was the nicest I have eaten in a hotel, with a wonderful continental selection followed by a freshly cooked Full English, as opposed to the normal buffet style you get in most hotels. There is nothing we did not like about this hotel and would HIGHLY recommend it, not only for the amazing location but also for the high quality of service. Thank you to The Bloomsbury for making my birthday week-end the best it could possibly be, and we look forward to returning again later in the year.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beccy G, Management at The Bloomsbury Hotel London, responded to this review, March 12, 2013
Thank you for posting such a fabulous review and I am delighted that we were able to assist in making your birthday weekend so memorable. It is always fabulous to hear when the staff exceed expectations and thank you also for recommending the hotel so highly. We all look forward to welcoming you back soon.
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Derry, Ireland
1 review
5 of 5 stars Reviewed March 6, 2013

My partner booked flights to London the night before we were to arrive as an impulsive birthday present for me, but didn't book a hotel as he knows I'm very picky when it comes to where I'm staying. Considering we booked last minute, I didn't have high expectations! The Bloomsbury Hotel, I have to say, is definitely one of the best hotels I have stayed in in London. The location, just of Oxford St, is incredible. We were in the center of everything yet came back to a peaceful and quiet environment.. All staff were very good, always making sure we were ok and they were all so friendly..even at very busy breakfast times! Breakfast was of such a vast variety having the buffet and being able to order from the kitchen meant a great start to a busy day of sight seeing.. Will definitely be back there soon as the experience was just perfect! And a quick shout out to the smiley and hilarious Alma from Dublin, her laugh and wit definitely brightened up our mornings and we wish her the best of luck on her placement!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beccy G, Management at The Bloomsbury Hotel London, responded to this review, March 7, 2013
Thank you for posting such a fabulous review and it is always great to hear that we not only met but exceeded your expectations and we are all so pleased that you had such a memorable stay. Thank you for your kind words about the staff especially Alma and we all look forwards to welcoming you back soon next time you are in London.
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paris
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2013

Although I travel quite a lot, and have lived in different countries,including England, and London, the Bloomsbury Hotel is the first I want to praise on the Web. For us, the weekend special had to be central, and surprise! it was also quiet. Smiling service everywhere, and efficient. High praise for our breakfast where I was treated to a hot gluten-free breakfast -eggs Benedict-! n addition to buffet spread. The restaurant is so pleasant we had dinner there too. There is a Seamus Heaney library -better for wet weather, but well-stocked! Before leaving, I used the lovely MAC in the spacious lobby to answer emails. I live in Paris, and have recommended the Bloombbury Hotel in French already on Tripadvisor.

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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beccy G, Management at The Bloomsbury Hotel London, responded to this review, March 6, 2013
Thank you for posting your recent review following your stay with us and for taking the time to leave a review in both French and English. We were all delighted to read your comments and thank for recommending us to your family and friends. It was fabulous to read that breakfast in the Landseer Restaurant exceeded your expectations and we all look forward to welcoming you back next time you are in London.
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Hertford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2013

On a recent trip to London to celebrate my partners birthday, we were having great difficulty in choosing a restaurant to eat at before attending a show for the evening (so many to choose from!), one of the concierge's i think his name was Paolo was so very very helpful in recommending a restaurant ,we are difficult to please and have very different tastes in food! but have to say his recommendation was top notch! Thank you Paolo and thank you Bloomsbury for an fantastic stay, want to come back real soon!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beccy G, Management at The Bloomsbury Hotel London, responded to this review, March 5, 2013
Thank you for posting such a fabulous review following your recent stay here. I am absolutely delighted that Paolo was able to look after your so well and the restaurant he recommended matched your taste so completely. Thank you also for recommending the hotel and we all look forward to welcoming you back next time you are in London.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Bloomsbury Hotel London

Address: 16-22 Great Russell Street, London WC1B 3NN, England (Formerly Jurys Great Russell Street)
Phone Number:
Location: United Kingdom > England > London > Bloomsbury / Holborn , Camden / Primrose Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#29 Romantic Hotel in London
#30 Luxury Hotel in London
#36 Business Hotel in London
#50 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Bloomsbury Hotel London 4*
Official Description (provided by the hotel):
Just a few minutes' walk from Oxford Street, Leicester Square and Covent Garden, The Bloomsbury Hotel London has remained loyal to the subtle vision of grandeur and understated-elegance upon which it was founded. Its Superior and Deluxe bedrooms and collection of Suites blend tradition with contemporary comfort and new technology. The Bloomsbury Hotel is located in the heart of the theatre district, and within walking distance of most London shows. Tottenham Court Road Tube Station and The British Museum are situated 200 metres from the Hotel, and Leicester Square, Covent Garden, Soho and the shops of Oxford Street are all easily reached in less than a 10 minute walk. Free Wi-Fi and an iPod docking station are provided in each room, along with an en suite natural stone bathroom and a flat-screen TV. Luxury bedding, Aromatherapy Associates toiletries, Nespresso machines, In room Mini Bars, a 24-hour front desk and free use of the on-site fitness centre are also included. Dining options within the hotel include Landseer Restaurant & Bar, celebrating the best of British cuisine and the all day dining Lutyens Lounge or exclusive Terrace, where you can enjoy an afternoon tea or evening drink in the privacy of London's most central location. A range of traditional ales and cocktails are also on offer in the bar. Offering a choice of breakfast options, both in the restaurant and in the lounge where takeaway is also available. Conde Nast Johansen Best Service Award Finalist, 2013 ... more   less 
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Also Known As:
Bloomsbury Hotel London
The Bloomsbury Hotel London England

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