We flew in from US to visit family in Greenwich so our reasons for selecting this hotel was proximity to to our family/friends as well as sightseeing. So let's talk first about location. It is situated in the Docklands, not much happening around there but the tube station is adjacent to the hotel. From there, you can get into central London or go south to Greenwich.
Transportation note: Don't get off at Custom House, you need Prince Regent station (Excel East entrance by car) and the hotel is on the left when you leave the station, you can't miss it!
This hotel was built for the Olympics and I would highly recommend it if you were attending any events at the Excel arena as it is right next door! Walk along the waterfront and you are at the cable cars that take you over to the O2, although I think the cable cars shut down at night so you need to get the tube back but there are excellent connections with trains running every 5 mins or so.
Ok, now the hotel. Very clean, efficient, big tv, free wi-fi, room safe, security lift key entry, very comfy beds with lots of pillows, great rain shower, - everything we needed. We stayed for 5 days and the staff were wonderful, very attentive. .Our room had a nice view so at night we had fun trying to pick out the local landmarks (Dome, Charlton Athletic FC - yes, I know we are saddos!) . So quiet and peaceful for London.
Facilities: Wished we had used the pool more. It is not very big but temperature was just right and we loved the steam room - it was midweek so it was empty. Bar is very relaxing, staff were very attentive and amusing.
Night Owls Note: late at night, we had trouble getting in as they closed the main door so you need to enter through the Feze restaurant end doors. Wish they had told us that when we checked in.
What we didn't like. Well, I already mentioned not being able to get in the main door at night time but the big minus of our stay here was the breakfast - really overpriced and mediocre. Did warn hubby about a previous TripAdvisor comment but his belly was roaring and so we paid a crazy amount for a pretty standard buffet breakfast. They really need to work on this but guessing that as most of the people having breakfast are using expenses, this won't change. My advice is hop on the tube and go to Stratford shopping center or Southwark and get your brekkie there!
So to sum up, we had a great stay here and if was perfect for us but I grew up in Greenwich so our ability to get around and agenda was different to the usual tourist. I see there are comments about it's location and cost of tube, cab fares etc - so maybe don't stay here if you want to be in central London and don't have time to travel and see the hidden parts of London. We got a great deal on this hotel by booking in advance on their website so with our zone 3 travelcard (no cabs), we saved so much $$$. Yes, you can stay in central London but I bet you won't get a room to match Aloft's.
We would stay here again as the rooms are modern and clean, staff are friendly and efficient, they don't charge for wi-fi , there are no hidden costs for the gym and pool and it is safe. I would even book in here for a weekend with the girls to get away from it all, it was so relaxing.
And finally, another tip. If you forget your beer bottle opener, the bathroom door doubles as a tool...see photos.
- Also Known As:
- Aloft London Excel Hotel
- Aloft London Excel Hotel London
- Aloft London Excel England
- Official Description (provided by the hotel):
- The only hotel directly connected to ExCel London International Convention Centre (ICC), Aloft London ExCel features 252 Guest Rooms and Suites, a w xyz(SM) bar, re:fuel by Aloft(SM) where guests can grab a snack 24/7, and the re:mix(SM) lounge. Complimentary wired and wireless high speed internet access is also available throughout the hotel. ... more less
- Reservation Options:
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