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“Great hotel shame about the view” 3 of 5 stars
Review of Grange Tower Bridge Hotel

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Grange Tower Bridge Hotel
4.5 of 5 Hotel   |   45 Prescot Street, London E1 8GP, England (East End / East London)   |  
Hotel amenities
Ranked #205 of 1,065 Hotels in London
Hastings, United Kingdom
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Great hotel shame about the view”
3 of 5 stars Reviewed October 20, 2012

We stayed one night at the hotel for my birthday as we had tickets for Shrek. The reception staff and porters were very friendly, professional and helpful. We stayed in room 634 which was very nice (superior room) but our view was a brick wall with a side view of the glass walkway between the buildings. I felt very vunerable as we could see the corridor very clearly and were not sure if the prople in the corridor could see into our room as clearly, especially when we had toput lights on due to limited daylight! Hence we kept the curtains drawn the whole time. I hadn't taken a dressing gown as I presumed we would have them supplied with slippers due to the hotel being 5*, big mistake as there weren't any. We did wonder as we had a good price having booked through lastminute.com as a secret hotel whether these type of rooms are kept for low paying customers. I did mention my disapointment on checking out but the receptionist just looked at me without any comment. Probably wouldn't stay there again as there are so many other hotels in the area to choose from. Having said that, the location was great only a 5 min walk from Tower Hill underground station on the circle line.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,911 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (495)
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Norfolk, England
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 18, 2012

I stayed there on Sunday 14th October with a friend who booked the room through lastminute.com, as a top secret hotel at a rate of £90, which was fantastic value.

We checked in at 1pm and as they had a room ready they let us go up rather than wait. The room was 733, on the side of the hotel. The room was big, with a kingsize bed, a sofa and two armchairs. There was a big, full height window which gave a great view and had the thickest curtains I'd ever seen so there was no problem keeping the room dark at night, so I had a good night's sleep. The room was modern and clean. The bathroom was good - a nice big basin and a great shower. Proper sizes towels. Plenty of toiletries.

The only disappointment was the breakfast. It wasn't included in our room rate but we were happy to pay the extra £20 per head, as that seemed quite reasonable for a hotel breakfast. There was a good choice of cereals, fruit, pastries, but the cooked breakfast was disappointing - there was no black pudding (although it was advertised), no fried bread, and fried eggs had to be made to order. It was more like a Little Chef breakfast, which was a shame.

We didn't have time to try the pool and the spa so I can't comment on those.

The staff were helpful and friendly, and the whole hotel is modern and clean. It's reasonably well located if you need to stay in that part of the city. I'd certainly stay there again although I'd go and find breakfast somewhere else.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Glasgow, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 17, 2012

Really impressed by the standard of this hotel. New and so modern yet classy. Booked on secret hotels so slightly cheaper rate than rack rate. Leisure facilities inc gym, sauna, steam pool and pool which were outstanding. Did not eat or drink but menu seemed of great variety and prices reasonable.
Room 203 was great. So peaceful and huge for London. Great transport links to all areas of London including the DLR to Stratford westfields shopping centre. Highly recommend st Katherine's docks for dinner and drinks which is 5 mins away. Walking distance to Spittlefields market which is great on a Sunday too!

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dorset
2 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 17, 2012

I don't normally write a review, but after a recent 2 day visit felt I needed to comment. We arrived Saturday at just gone 2.30pm only to be told check-in on weekend is not until 3pm so please take a seat. I'm sure our room was ready but their T&C's stated the check-in time so we waited. The reception area is very modern but quite narrow. When we got to our room it is again modern with a separate bathroom (just like photos on tripadvisor), though not that big. The hotel is quite warm and the room air-con does not go below 19deg.

We had travelled for several hours so I took a shower in the room. Lovely modern rain shower however it was so powerful that it seeped out of the shower and literally covered the entire bathroom floor - not great. I was also surprised not to find any slippers/gowns for a 5* hotel.

We were meeting friends for the weekend so went out for the evening and came back late. Room very warm when we returned so not a great nights sleep. Sunday morning we had breakfast and had to wait just over 15mins in a queue for a table. The room could probably sit approx 180-200 people, it was probably 2/3rds full with with dozens of tables full of un-cleared plates/glasses etc. It was a shambles. I stay at hotels most weeks with work and I have stayed in Premier Inn's that have a better standard than what we were presented with. The breakfast is nice when we did get to sit down, although the orange juice (a good test of a hotel breakfast!) was very watered down and we could not drink this. Plenty of pastries, meats, cheese, cereals and cooked breakfast to choose from. One other point to note is there was a constant queue for glasses as there were not enough for the juices.

On our second day we did try the pool and facilities which were very pleasant and to a good standard.

All things considered we were disappointed with our stay. For the price we paid and the supposed five star rating, we expected better service to what we experienced.

*For info for those wanting to know what is nearby. Next to the hotel is a Wetherspoons restaurant serving excellent value meals round the clock, and there is also a Tesco Express grocery store round the corner from the Wetherspoons. Tower Hill tube station is 5mins walk.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, Norfolk England
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 16, 2012

Stayed here for 1 night Bed and Breakfast. Hotel was very impressive in every respect. From the large reception area when numerous staff members to check you in, to the glass lifts which take you up to your bedroom.

The bedroom was spotless and the bathroom (which contained a bath and separate walk in multi-directional shower) was pristine with lots of black granite. I stay in a number of hotels throughout the UK and overseas and the bathroom in this hotel was exceptional and the finish was best I have ever seen. Even the small details like the silicone sealant and wall/floor grounting were perfect.

The breakfast was also very nice with a good selection.

Overall, a top London hotel which I would not hesitate in staying at again. Highly recommended.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 15, 2012

Just spent Thursday to Sunday at the Grange Tower and loved it. This is the fourth Grange hotel we have stayed in London and it is definately on par with our favourite St Pauls.
We were checked in quickly by a very pleasant receptionist and found all the staff both friendly and helpful throughout our stay. Our room was very comfortable and well appointed and the free wireless connection was quick. We used room service once and again no complaints, food was good and reasonably priced. The bar prices are usual for this type of hotel but there are some good bars and resteraunts within minutes walk of the hotel.
Continental breakfast was well stocked and organised, we never had to wait long for coffee refills as the waiting staff always seemed to be on hand, and this on a busy weekend.
There are several tube stations nearby as well as bus stops and taxis always seemed to be available, however we enjoy walking so this was a great place for us to start. Tower bridge is minutes from the hotel and from here you can stroll both sides of the Thames. Brick lane and Spitafield markets are 10 minutes walk but stay clear of Petticoat lane its become a dissapointing jumble sale.
Will definately stay at the Grange Tower again!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Top Contributor
108 reviews 108 reviews
65 hotel reviews
Reviews in 56 cities Reviews in 56 cities
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed October 15, 2012

A new hotel with a good location in the City near to DLR and tube station at Tower Hill. My room was modern and spacious (got upgrade to exec room) with a side view to Tower Bridge. Bathroom had lovely separate shower with nice toiletries. The plug in the bath was broken and some grout had come away from some tiles - surprising considering hotel was new. Minor though. Bed was very firm, but I did sleep well. Staff were functional without being overly friendly. Only had breakfast there which had a good selection with an egg chef cooking to order. Restaurant decor is horrible though..... grey, grey, grey! Didn't use pool or spa, but they looked very nice. Overall a very good hotel when you look at your other options around here. Will definitely use again.

Room Tip: High floors should have decent views of Tower Bridge
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grange Tower Bridge Hotel

Address: 45 Prescot Street, London E1 8GP, England
Location: United Kingdom > England > London > East End / East London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Spa Hotel in London
#146 Luxury Hotel in London
#159 Business Hotel in London
#162 Family Hotel in London
#174 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grange Tower Bridge Hotel 4.5*
Number of rooms: 370
Official Description (provided by the hotel):
Launched in June 2011, the brand new Grange Tower Bridge Hotel redefines luxury accommodation and events facilities within the famous Tower Bridge district. Signature facilities include an expansive Conference and Events Centre, together with a luxurious Wellness Centre offering an extensive range of beauty and holistic treatments. The Grange Tower Bridge incorporates renewable solar and photovoltaic panels, and has an on-site borehole to reduce water consumption – making it one of the most energy-efficient hotels to open in recent years. ... more   less 
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Also Known As:
Grange Tower Bridge Hotel London, England

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