Very friendly service with a smile , great food , stayed 2 nights , everyone in our party of 8 commented how good the service and stay was.Rooms were clean and warm , bath was fabulous.Service in restaurant excellent.

Went at end of half term with 4 kids to take 2 to the one direction concert at the o2. Great location for this as the DLR is quick and easy to canary wharf where the o2 is only one underground stop - this was great coming back as we were only on (a very packed) tube for about 2mins. The hotel was very busy with lots of families with the same idea but the hotel coped really well. We had reserved dinner online so were seated fine - it did get very busy later on. Restaurant food was reasonable and not london prices! The location was excellent very convenient for the DLR. The breakfast was excellent - really good value as all kids ate free - and was replaced quickly when it ran out. Rooms were spotless and comfortable. All the staff were very helpful and polite. I would def stay here again and recommend to others,

I have stayed in many Premier Inn hotels and am usually happy as you can generally expect excellent service and cleanliness.

This was not the case with this hotel. My room was filthy (room 309, avoid it), the bedroom had a strange smell, musty and dirty and the bathroom was terrible, even down to dirty marks on the toilet bowl.

I have never had to complain about a Premier Inn before.

I also went for dinner to be told after a 10 min wait, with one other person in the place all of the things not available on the menu. It was difficult to choose and then after ordering, the waitress, hovered by my table and whipped the plates away in the instance of desert before i could even put the spoon down.

I am afraid to say, I could not recommend this Premier Inn and I am not the sort of person who ever writes bad reviews.

The one positive aspect to this hotel were the reception staff, who were helpful and very personable and actually the only reason I did not follow up with a complaint.

I would say to other, I have stayed in lots of Premier Inns with no issues, find another theres lots in London, avoid this one I am afraid.

took the kids for a half term trip to london stayed in greenwich premier inn was excellent couldnt fault room, service, breakfast, price and location. Plenty to do around greenwich and hotel location very convenient for train and short walk to pier for boat trip into city - highly recommended