Arrived at the hotel without the necessary information to check in, the staff, Marsha and Lynda, were most helpful in assisting me to obtain the details I needed. We found all the staff very friendly and helpful, especially the two named above and Angelo in the restaurant. Good place to stay for visits to Greenwich Park, Maritime Museum, Cutty Sark etc. Also not too far from central London if you are planning to go there during your stay as we did. The DLR (Docklands Light Railway) is very efficient and takes about 20 minutes to get to the City, (Bank station), the DLR station in Greenwich is within a 10 minute walk of the hotel. Hotel has only been open just over a year and very well run by staff who enjoy their jobs. Would definitely stay there again.