It started well, arrived and got seated within seconds. looked at the menu, made our choice, waited, waited... staff comes and clean the table next to us and leaves without even ackowleding us....waited, waited some more here the staff discussing what they did last night....waited up to the point when a group of 10 or so people who arrived well after us got their order taken. We did try our best to attract the staff attention without success. It seemed going out to chat with the delivery guy was more important. In total we waited 25mins before leaving and it's not like the place was busy.
I obviously can't comment on the food which I'm sure us great if you have a chance to get serve but as you might guess, I wouldn't rate the service that well.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 5, 2013
HI John. Thank you for alerting us to your recent experience.
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May I ask that you send an email to me at socialmedia@Lupita.co.uk with the date and time of your recent visit.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.