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“A centrally located hotel.” 4 of 5 stars
Review of Regency Hotel - Queen's Gate

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Regency Hotel - Queen's Gate
4.0 of 5 Hotel   |   100 Queen's Gate | South Kensington, London SW7 5AG, England (Earls Court)   |  
Hotel amenities
Ranked #483 of 1,066 Hotels in London
Shotley Bridge, United Kingdom
Top Contributor
77 reviews 77 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
43 helpful votes 43 helpful votes
“A centrally located hotel.”
4 of 5 stars Reviewed September 12, 2013

I stayed here for three nights and found the hotel to be very clean and the staff were very friendly. The food in the restaurant was very good and the staff were very attentive. The room was a little on the small side. One annoying this is that they charged for Wi-Fi.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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908 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
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English first
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 12, 2013

We stayed at the London Regency not knowing what to expect, for our surprise the hotel had well appointed rooms and a good location in South Kensington.

The reception staff was amazing, nothing seemed to much for them. We found all to be very friendly. We had a few questions as it was our first time in London and the team directed us to the best spots in town.

I would highly recommend this hotel to anyone traveling to London.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 11, 2013

This hotel was a good location and in a great area. The outside of the hotel and the lobby was very nice. The rooms were okay in my opinion, they were very small and seemed old. I would still recommend this hotel though.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Top Contributor
96 reviews 96 reviews
26 hotel reviews
Reviews in 45 cities Reviews in 45 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 10, 2013

We stayed for 2 nights at The Regency Hotel. Really is a great location, only 5 minutes walk from South Ken tube station, with lots of bars and restaurants around to enjoy. We were upgraded to a Queen room, which was smart but still quite small, even for a London hotel. Well decorated and with all the necessary facilities though, plus a very comfy bed. We didn't book breakfast, and would suggest you don't, as there are loads of options that seem to be better value within a short walk.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
65 reviews 65 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 8, 2013

Great location and very comfortable rooms. Staff are not really engaged and it feels more like they are here to make up the numbers in stead of being part of your holiday experience. The I n-house restaurant food is simple , expensive but fresh.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Bridgewater, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 6, 2013

The hotel is closer to the underground (subway station) within about 5 minutes walking. We took the underground from Heathrow to the hotel, and later took the underground to Eurostar. The location is excellent for us first time in London. There are many cafes and restaurants to choose in the neighborhood.

We stayed four nights. Room is very clean. Housekeeper did an excellent job. All the staff in the hotel from front desk to housekeeper are very friendly and extremely helpful. Honestly i have to disagree with the previous review that staff were rude and unhelpful. We found people in UK are very friendly. We will definitely recommend this hotel.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Adelaide, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 5, 2013

We stayed at the Regency Hotel for 4 nights during early August. The only good thing I can say is the location and comfortable beds. The front office staff were rude and unhelpful. Its advertised as having wifi but found out that only if you pay a whopping 4.95pound per hour! Tour prices had a premium increase when purchased thru hotel. the full English breakfast was almost uneatable and the price was horrific. Do not stay here if you are looking for value.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Regency Hotel - Queen's Gate

Address: 100 Queen's Gate | South Kensington, London SW7 5AG, England
Location: United Kingdom > England > London > Earls Court
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#292 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Regency Hotel - Queen's Gate 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Regency Hotel Queens Gate
Regency Hotel London
Regency Hotel - Queen's Gate London, England

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