Having been quite excited about staying at this Hotel - for our special London break we were left sorely disappointed. The room was very small, with a really uncomfortable bed (you could feel the bedsprings!), and a tiny shower room with no bath and only shower gel as a toiletry.
The 'Terrace' where they advertised you could have afternoon tea, was an enclosed space with a skylight and completely empty when we went - so we had to find a waiter and then it took about 35 minutes for them to produce afternoon tea - they had obviously been caught on the hop! Breakfast was ok, but like the afternoon tea, nothing special. The Hotel prides itself on being independently owned - but it was just as impersonal as all the other large chains. For the Star rating, it was a real let down - I am sure the really expensive rooms must be better but for us the best thing about this Hotel was the location - we certainly won't return.
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- Also Known As:
- Regency Hotel Queens Gate
- Regency Hotel London
- Regency Hotel - Queen's Gate London, England