Very disappointed by the standards in this hotel and it did not reflect good value for money. Not happy at all with the bedrooms. The first one was shocking and I would have left but it had been prepaid. The room was old and smelt and bedding was sheets and blankets I told reception I could not stay there. Then she showed me to a slightly better room and we suffered it but again I was not happy so we went out and came back and went to bed. Surprisingly, the bed was comfortable, but my companion had been bitten by the morning. Breakfast was not very inspiring and the service was not good nor the quality of the food and bevereges. Coffee was spooned out of a large can of Nescafé Instant and the waitress growled at me when I asked for a drink after a 10 minute wait. The proprietors should take a walk up to the Coronation Hotel in Neven place to get some idea of simple but good standards of hotel keeping and service, as currently the Olive Hotel Cromwell Rd reflects very poor value for money. Do not mistake his hotel with Olive Plaza Hotels which has high standards.

Used this hotel on business trip and all that can be said is that you get what u pay for. Used it as a place to crash at night. you get solid personal service from owner/manager as is hands on. Treat staff with respect and one will be treated as such.

We were here for just one night to see a performance at the Royal Albert Hall and then to shop / visit the natural History Museum.

The hotel was well placed for us to walk to where we wanted to be and by taking a family room for £120 the four of us could afford to visit London. When I was looking at alternative accomodation most hotels would only provide 2 rooms so the cost was upwards of £200 for us.

For the money we got a reasonable sized room with a shower / toilet. It was big enough and everything worked, other than a couple of light bulbs. It was reasonably clean. It was quiet and the beds, a double and something a bit bigger were comfortable.

In the morning there was a table service breakfast with boiled eggs, ham, toast and jam and coffee. If you wanted more of anything you could have it. The food was basic but fine and there was plenty but limited choice.

A note on car parking. after I think 7pm on saturday you can park your car free outside the hotel until early Monday am but otherwise you need to park it elsewhere. I paid £25 to park in the car parking spaces the hotel has just over the road. It is an under ground car park and you need to ask for clear instructions on how to get in and out on foot. You drive in with a tag which the barrier recognises but you can not walk out the same way. You have to find the right door which is not marked up and use the tag to let you in to the flats above the car park.

The staff we met spoke quite limited English but they did their best for us. I guess they don't earn a lot and we made the small effort to be polite and they were helpful.

I think for what we wanted, that is a cheap place to sleep and have breakfast, it was fine. I can not imagine staying here for more than a few days. For London it is good value ( a one course meal for 4 cost £50 for reference) and we would stay here again. We were in the new part of the hotel so can not comment on the rest of it but it seemed quite busy and I heard no complaints but it is basic.

This hotel is very convenient for public transport, in a safe and pleasant area. The staff was pleasant and helpfull. The room was small but clean and had a safe, a television, a hairdryer, a trouser press and plenty of storage and overlooked nice quiet gardens behind the hotel. The en suite shower was the smallest I have ever seen, you could not bend down to pick up the soap if you dropped it (but other hotels at the same price only had shared bathrooms so I didn't mind). There was a nice lounge with large television and comfy chairs. The breakfast was nothing exciting but quite adequate. For the price I paid, I will definitely stay there again.