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“perfect” 5 of 5 stars
Review of Novotel London Tower Bridge

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Novotel London Tower Bridge
4.0 of 5 Hotel   |   10 Pepys Street, London EC3N 2NR, England (City of London)   |  
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Ranked #206 of 1,075 hotels in London
Ascot, Great Britain
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“perfect”
5 of 5 stars Reviewed November 9, 2013

This hotel has perfect location for your stay in London, it offers normal price for high and professional service. The hotel is very clean and you feel welcomed from the first moment you enter the building. For my future stays in London this will be definitely my choice. Many Thanks.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, November 11, 2013
Thank you very much for your kind review and this excellent 5* rating following your stay at our property.
It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay, liking our convenient location to be perfect and finding our hotel to be very clean. We are also pleased to read that you enjoyed our professional service, feeling welcomed from the first moment you entered our hotel.
I look forward to welcoming you back again to the Novotel London Tower Bridge for your next stay in London.
Kind regards,
Christophe Pfeilstücker, Operations Manager
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Malvern, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed November 5, 2013

Our stay at Novotel was very enjoyable...the room was very clean, however getting in and out of the bath/shower was a little dangerous at times....the breakfast was great value for money, the staff were all very helpful and pleasant....location was excellent with a good view of the Tower of London.....

Room Tip: A standard room was adequate for our needs as we were only looking for a clean room to sleep in. If...
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, November 6, 2013
Thank you for your very nice feedback following your stay at the Novotel London Tower Bridge.
I am really pleased to read that you liked our convenient location, in the heart of the City of London just on the doorstep to Tower Hill underground station as well as being a shot walk away from some of London’s major attractions such as Tower Bridge or the Tower of London. I am also so glad to see you liked our rich breakfast offer that you found our staff to be helpful and pleasant.
I was a real pleasure looking after you and we will be pleased to welcome you back to our hotel for your next visit to London.
Kind regards,
Christophe Pfeilstücker, Operations Manager
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Harrogate
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 3, 2013

We visited at the end of October 2013 and brought our sons (6 and 4). The hotel is very smart and modern. We were greeted by friendly, helpful staff who made a fuss of our sons. Our room was extremely clean and had nice facilities. It was very quiet so we all had plenty of sleep. We ate in the hotel on our first night and can highly recommend it. The breakfast was also very good. The location of the hotel is great. Right by Tower Hill tube station so it's easy to get to from Kings Cross. There's so much to see in the area without doing any travelling. There's Tower of London, Tower Bridge and HMS Belfast. There's also plenty of family friendly restaurants including Zizzi. We did a hop on hop off bus that took us round all the major sites, highly recommend it. Back to the hotel, we would highly recommend this hotel for young families and we will hopefully be back soon.

Stayed November 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, November 6, 2013
I am really thankful for this excellent review and for giving us the best possible score of 5* following your stay at our property.
I am pleased that you as well as your family had such a great stay with us and that you found our convenient location, next to the underground station of Tower hill and a short walk away of some of London’s most famous landmarks, to be so great for you. I am also particularly glad to read that you our very smart and modern and most important, found our staff to be very friendly.
It will be our pleasure to welcome you and your family back to the Novotel London Tower Bridge for your future trip to London.
Kind regards,
Christophe Pfeilstücker, Operations Manager
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Glasgow
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 3, 2013

I stay in Central London regularly on business and have to struggled to find a hotel I like within my budget
The novotel at tower is the exception. Lovely hotel with immaculate fresh rooms and bathroom
Breakfast tasty
Service friendly and helpful
Great location handy for city and dlr.
I'll be back

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, November 6, 2013
We would really like to thank you for your kind comments and compliments left here on Tripadvisor following your stay in our hotel.
I am delighted that you enjoyed your stay so much at Novotel London Tower Bridge giving us the maximum score of 5 stars and I look really forward to welcoming you back to our property for your next visit to London.
Kind regards,
Christophe Pfeilstücker
Operations Manager
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Nice, France
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2013

We stayed here for a long weekend and had a great time. We usually stay around the Covent Garden/Leicester Square area, but actually found the location near the Tower of London perfect. The underground stop just around the corner from the hotel gave us easy access to everywhere we wanted to go and we enjoyed walking around the Tower of London area.
The South bank is within walking distance and we enjoyed wandering around Borough Market, Shakespeare's Globe and across the Millennium Bridge to St Paul's. Nearby St Catherine's Docks has plenty of restaurants if you don't want to venture into busier areas.
The room was modern, clean and we slept really well in the comfy bed.
Would definitely consider this hotel again on our next trip to London.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, November 6, 2013
Thank you very much for your very nice comments and for giving us this great five stars rating, following your stay at our property.
This is very much appreciated and my team will be delighted to hear that you enjoyed yourselves in our hotel.
I look forward to welcoming you back at Novotel London Tower Bridge for any of your future trips to London.
Kindest regards,
Christophe Pfeilstücker
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest, Hungary
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 28, 2013

Spent 3 nights in this fabilous hotel. Location is great, just minutes from the Tower and great transport links. Arrive early to beat the q at breakfast but the staff could not be more accommodating. We also dined in the hotel and the food was brilliant. Think no further.

Stayed October 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, November 4, 2013
I am really thankful for this very nice review and for scoring us with the highest possible score following your 3 nights stay at our hotel.
I am really happy you enjoyed your stay, liking our very convenient location; close to the underground station and to some of London’s major touristic attractions such as Tower Bridge as well as our spacious, quiet rooms. I am also particularly satisfied to read that our staff could not have been more accommodating.
I look forward to welcoming you back to the Novotel London Tower Bridge for your future stays in London.
Kind regards,
Christophe Pfeilstücker, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 26, 2013 via mobile

we stayed with a six month old baby. The staff were very friendly and accommodating. Our room was quiet, fantastic and very comfortable. as first I've travellers to London, the hotel was not centrally located to the usual attractions.

Stayed October 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, October 31, 2013
Thank you for your kind comments and compliments.
I am delighted that you enjoyed your stay at Novotel London Tower Bridge and look forward to welcoming you back again soon.
Kind regards,
Christophe Pfeilstücker
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Novotel London Tower Bridge

Address: 10 Pepys Street, London EC3N 2NR, England
Phone Number:
Location: United Kingdom > England > London > City of London , London Bridge , Waterloo / South Bank / Southwark , Westminster / Belgravia
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#142 Family Hotel in London
#149 Luxury Hotel in London
#224 Romantic Hotel in London
#240 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel London Tower Bridge 4*
Official Description (provided by the hotel):
The Novotel London Tower Bridge is located in the City of London. Offering 6 meeting rooms and WiFi internet access for business travellers, the hotel is also a superb base for those on holiday in London. Situated opposite the Tower of London on the Thames close to Tower Bridge and St Pauls Cathedral. Take a short tube ride to the London Eye, Tate Modern, Millennium Bridge or the West End theatre and shopping areas. The hotel has Garden Brasserie restaurant, Pepys Bar, gym, sauna and steam room. ... more   less 
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Also Known As:
Novotel London Tower Bridge Hotel London
Novotel London Hotel Bridge
London Novotel
Novotel Tower Bridge
Novotel London Tower Bridge England

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