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“Great hotel for a family city break ” 5 of 5 stars
Review of Novotel London Tower Bridge

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Novotel London Tower Bridge
4.0 of 5 Hotel   |   10 Pepys Street, London EC3N 2NR, England (London Bridge)   |  
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Ranked #251 of 1,065 Hotels in London
GreenLeadersSilver level
Harrogate
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“Great hotel for a family city break ”
5 of 5 stars Reviewed November 3, 2013

We visited at the end of October 2013 and brought our sons (6 and 4). The hotel is very smart and modern. We were greeted by friendly, helpful staff who made a fuss of our sons. Our room was extremely clean and had nice facilities. It was very quiet so we all had plenty of sleep. We ate in the hotel on our first night and can highly recommend it. The breakfast was also very good. The location of the hotel is great. Right by Tower Hill tube station so it's easy to get to from Kings Cross. There's so much to see in the area without doing any travelling. There's Tower of London, Tower Bridge and HMS Belfast. There's also plenty of family friendly restaurants including Zizzi. We did a hop on hop off bus that took us round all the major sites, highly recommend it. Back to the hotel, we would highly recommend this hotel for young families and we will hopefully be back soon.

Stayed November 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, November 6, 2013
I am really thankful for this excellent review and for giving us the best possible score of 5* following your stay at our property.
I am pleased that you as well as your family had such a great stay with us and that you found our convenient location, next to the underground station of Tower hill and a short walk away of some of London’s most famous landmarks, to be so great for you. I am also particularly glad to read that you our very smart and modern and most important, found our staff to be very friendly.
It will be our pleasure to welcome you and your family back to the Novotel London Tower Bridge for your future trip to London.
Kind regards,
Christophe Pfeilstücker, Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,669 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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Glasgow
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 3, 2013

I stay in Central London regularly on business and have to struggled to find a hotel I like within my budget
The novotel at tower is the exception. Lovely hotel with immaculate fresh rooms and bathroom
Breakfast tasty
Service friendly and helpful
Great location handy for city and dlr.
I'll be back

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, November 6, 2013
We would really like to thank you for your kind comments and compliments left here on Tripadvisor following your stay in our hotel.
I am delighted that you enjoyed your stay so much at Novotel London Tower Bridge giving us the maximum score of 5 stars and I look really forward to welcoming you back to our property for your next visit to London.
Kind regards,
Christophe Pfeilstücker
Operations Manager
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Nice, France
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2013

We stayed here for a long weekend and had a great time. We usually stay around the Covent Garden/Leicester Square area, but actually found the location near the Tower of London perfect. The underground stop just around the corner from the hotel gave us easy access to everywhere we wanted to go and we enjoyed walking around the Tower of London area.
The South bank is within walking distance and we enjoyed wandering around Borough Market, Shakespeare's Globe and across the Millennium Bridge to St Paul's. Nearby St Catherine's Docks has plenty of restaurants if you don't want to venture into busier areas.
The room was modern, clean and we slept really well in the comfy bed.
Would definitely consider this hotel again on our next trip to London.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, November 6, 2013
Thank you very much for your very nice comments and for giving us this great five stars rating, following your stay at our property.
This is very much appreciated and my team will be delighted to hear that you enjoyed yourselves in our hotel.
I look forward to welcoming you back at Novotel London Tower Bridge for any of your future trips to London.
Kindest regards,
Christophe Pfeilstücker
Operations Manager
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Budapest, Hungary
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 28, 2013

Spent 3 nights in this fabilous hotel. Location is great, just minutes from the Tower and great transport links. Arrive early to beat the q at breakfast but the staff could not be more accommodating. We also dined in the hotel and the food was brilliant. Think no further.

Stayed October 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, November 4, 2013
I am really thankful for this very nice review and for scoring us with the highest possible score following your 3 nights stay at our hotel.
I am really happy you enjoyed your stay, liking our very convenient location; close to the underground station and to some of London’s major touristic attractions such as Tower Bridge as well as our spacious, quiet rooms. I am also particularly satisfied to read that our staff could not have been more accommodating.
I look forward to welcoming you back to the Novotel London Tower Bridge for your future stays in London.
Kind regards,
Christophe Pfeilstücker, Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 26, 2013 via mobile

we stayed with a six month old baby. The staff were very friendly and accommodating. Our room was quiet, fantastic and very comfortable. as first I've travellers to London, the hotel was not centrally located to the usual attractions.

Stayed October 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, October 31, 2013
Thank you for your kind comments and compliments.
I am delighted that you enjoyed your stay at Novotel London Tower Bridge and look forward to welcoming you back again soon.
Kind regards,
Christophe Pfeilstücker
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 24, 2013

Convenient located less than 100m from a circle line station making the bigger London easily accessible. Medium size rooms with all the necessary toiletries. Being a business trip and just arrived from a very long flight, the iron and iron ironboard was very handy to prepair for an early start the next morning. The staff were extremely helpful and friendly. Breakfast was good / well prepared, but no hotplate station was available (e.g. omelate or baked eggs)

Room Tip: Stay on the higher floor as possible to avoid street noise (not a big issue) and have a better view...
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, October 31, 2013
I would like to thank you for taking the time to comment your stay on Tripadvisor.
I am really pleased to hear that you had a pleasant stay with us and hope to welcome you soon again.
Christophe Pfeilstücker
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Divonne-les-Bains, Rhone-Alpes, France
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 23, 2013

I chose the hotel based upon the location, and other reviews in Tripadvisor. I wasn't disappointed! The room was clean & modern, and as usual, the beds VERY comfortable. Breakfast was average>good. Plenty of choice from continental to full English and everything inbetween. The staff were very friendly and took all of our needs into consideration. The hotel was less than 5 minutes from Tower Hill tube station so very convenient.
I would certainly stay at this hotel again when visiting London.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Manager at Novotel London Tower Bridge, responded to this review, October 28, 2013
Thank you for taking the time to write a review here on Tripadvisor.
I am pleased that you enjoyed your stay at Novotel London Tower Bridge and look forward to seeing you again in the near future.
Kind regards,
Christophe Pfeilstücker
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel London Tower Bridge

Address: 10 Pepys Street, London EC3N 2NR, England
Phone Number:
Location: United Kingdom > England > London > London Bridge , Westminster / Belgravia
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Green Hotel in London
#170 Family Hotel in London
#179 Luxury Hotel in London
#221 Business Hotel in London
#245 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel London Tower Bridge 4*
Number of rooms: 203
Official Description (provided by the hotel):
The Novotel London Tower Bridge is located in the City of London. Offering 6 meeting rooms and WiFi internet access for business travellers, the hotel is also a superb base for those on holiday in London. Situated opposite the Tower of London on the Thames close to Tower Bridge and St Pauls Cathedral. Take a short tube ride to the London Eye, Tate Modern, Millennium Bridge or the West End theatre and shopping areas. The hotel has Keepers Lounge bar and kitchen, gym, sauna and steam room. ... more   less 
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Also Known As:
Novotel London Tower Bridge Hotel London
Novotel London Hotel Bridge
London Novotel
Novotel Tower Bridge
Novotel London Tower Bridge England

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