We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel London Tower Bridge: Traveler Reviews

4.0 of 5
10 Pepys Street, London EC3N 2NR, England (City of London)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early on Novotel UK
Novotel London Tower Bridge
Ranked #156 of 1,081 hotels in London
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

1,242 reviews from our community

Traveler rating
    526
    548
    127
    28
    13
See reviews for
Families
553
 
Couples
167
 
Solo
67
 
Business
171
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Klang, Malaysia
1 review
2 helpful votes 2 helpful votes
“My stay in London”
4 of 5 stars Reviewed January 4, 2013

This hotel is value for money.
It's location is good and I can view the Tower Bridge from my room.
It is also very convenient to take the tube at Tower Hill and to the River Cruise terminal with a short 5 mins walk.
The breakfast spread was great and generous with many variety of foods to choose from.
Rooms are clean and spacious and house keeping staffs are efficient in meeting our request. Not forgetting the warm hospitality of the front reception staffs.
Me and my family will surely choose to stay in this hotel when we visit London again.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2

Review collected in partnership with Accorhotels.com

Ask WongKlang_Malaysia about Novotel London Tower Bridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLTB, Manager at Novotel London Tower Bridge, responded to this review
January 10, 2013
Thank you very much for this very nice review of our property following your stay.
It is a real pleasure to see that you enjoyed our spacious as well as very clean rooms, our rich breakfast offer and the warm hospitality of our front reception staffs.
I am also very glad to see that our central location, a minutes’ walk away from the Tower Hill station, the Tower Hill Pier and also very close to local attractions such as Tower Bridge was so convenient to you.
We look forward to welcoming you and your family back to the Novotel London Tower Bridge for your next stay in London.
Kind regards,
Christophe Pfeilstücker, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Walking Distance from London Tower Bridge in City of London”
5 of 5 stars Reviewed January 3, 2013

Rooms were clean and spacious with a toilet separated from the bathroom itself.
The hotel is walking distance from the London Tower Bridge; approximately 10/15 minutes, but you have the view of the tower bridge and the tower of London by just walking out of the street to the park next to Wetherspoon's Pub. (Which offers great breakfast for around GBP 3/5 by the way.)

The metro station "Tower Hill" is situated about a 100 meters/yards from the hotel. The Yellow and Green Line go there directly (a direct connection to Victoria and Westminster).

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask van_dijk12 about Novotel London Tower Bridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLTB, Manager at Novotel London Tower Bridge, responded to this review
January 10, 2013
Thank you so much for taking time to review your experience online following your stay at the Novotel London Tower and giving us a fantastic 5* rating.
It is with great satisfaction that I see that you liked our excellent location, a minute away from the underground station of Tower Hill as well as being very close to local touristic attractions such as The Tower of London and Tower Bridge. I am also glad to see you liked our spacious, clean rooms with the bathrooms being separated from the toilets.
We look forward to welcoming you back for your future visit in London.
Kind regards,
Christophe Pfeilstücker, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlon, Belgium
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2013

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

Ask gehost about Novotel London Tower Bridge
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NLTB, Manager at Novotel London Tower Bridge, responded to this review
January 3, 2013
We are very grateful to you for taking the time to review us on Tripadvisor following your recent stay at our hotel and rating your experience with 5 stars.
I am very happy to see that you found in our hotel the calm place you were looking for to rest and that we were able to offer you all your requirements. It is also a real satisfaction to see that you enjoyed our central location, very close to the Tower of London and Tower Bridge as well as being only a few footsteps away from the nearest Underground station.
We look forward to welcoming you back to our hotel very soon.
Kind regards, Christophe Pfeilstücker, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
uk
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Excellent hotel from every aspect”
5 of 5 stars Reviewed December 26, 2012

Stayed one night just prior to Christmas. Room had view of the Tower and Tower bridge. Room makeup ready for a 3rd guest (our son) with extra allowances of towels, tea, coffee etc. Room very clean and beds comfortable. Staff very courteous. And plolite. Ate breakfast included in the rate which was plentiful and an excellent variety. Hotel location second to none. Tube 2 mins walk away or water taxi 5mins. The tower and bridge are less than 5mins away and a number of reasonably priced restaurants closel by. Also parking 5mins walk away £2.50 for 24hrs in secure well kept car park! Sunday rate only but incredibly cheap!,
Would definitely stay again

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2

Review collected in partnership with Accorhotels.com

Ask steve63 about Novotel London Tower Bridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLTB, Manager at Novotel London Tower Bridge, responded to this review
December 28, 2012
Thank you very much for this very nice review of our property following your stay and I am also very grateful for this excellent 5 star rating.
It is a real pleasure to see that you enjoyed our comfortable rooms, our rich breakfast offer and that our staff was always very courteous as well as polite. I am also very glad to see that our central location, a minutes’ walk away from the Tower Hill station and very close to local attractions such as Tower Bridge was so convenient to you.
We look forward to welcoming you and your family back to the Novotel London Tower Bridge for your next stay in London.
Kind regards,
Christophe Pfeilstücker, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
61 reviews 61 reviews
39 hotel reviews
Reviews in 41 cities Reviews in 41 cities
35 helpful votes 35 helpful votes
“Highly recommended”
4 of 5 stars Reviewed December 25, 2012

There are a few great things about this hotel. First of all, the location is absolutely convenient. Located directly next to the Tower Hill tube station, the commute within London, when staying here, becomes an absolute breeze. Borough Market is just a 10 minute walk across Tower Bridge and the Tower of London is a very short distance from the hotel itself. While walking into Central London may take more than 30 minutes, the District Line pretty much drops you off at all the popular spots, including Knightsbridge and Kensington. The service we received was excellent. All members of staff were very friendly and enthusiastic. The facilities, like with most Novotel hotels, are very modern and clean. However, I must say that the double room we had was a lot smaller than what I'm normally used to. Now, the only gripe I had was the size of the portions for room service. For example, when I ordered an extra bowl of chips, all I got was half a small bowl of fries. Other than that, my stay here was very positive. WIll definitely stay here again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 9 more reviews by deniseacole for London
Ask deniseacole about Novotel London Tower Bridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NLTB, Manager at Novotel London Tower Bridge, responded to this review
December 28, 2012
Thank you so much for taking time to review your experience online following your stay at the Novotel London Tower and recommending our hotel so highly.
It is with great satisfaction that I see that you liked our excellent location, a minute away from the underground station of Tower Hill as well as being very close to Borough Market and Tower Bridge. I am also extremely pleased that you liked the modern and clean facilities of our hotel as well as our excellent service provided by our friendly and enthusiastic teams.
We look forward to welcoming you back for your future visit in London.
Kind regards,
Christophe Pfeilstücker, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DoubleTree by Hilton Hotel London -Tower of London
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in London
Family-friendly
Hotel 41
Hotel 41 5.0 of 5 stars 1,109 reviews
Romantic
Collingham Serviced Apartments
Collingham Serviced Apartments 4.5 of 5 stars 482 reviews
Luxury
Hilton London Tower Bridge
Hilton London Tower Bridge 4.5 of 5 stars 1,717 reviews
Good for business
Park Plaza Westminster Bridge London
Park Plaza Westminster Bridge Lo... 4.5 of 5 stars 3,483 reviews
Show Prices ABS:HotelCheckRates-d188961?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d193619?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d614236?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1657415?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these London hotels
Novotel London City South 4.0 of 5 stars 1,000 reviews Novotel London Blackfriars 4.5 of 5 stars 311 reviews Novotel London Paddington 4.5 of 5 stars 1,107 reviews DoubleTree by Hilton Hotel Londo... 4.5 of 5 stars 1,367 reviews
Show Prices ABS:HotelCheckRates-d273194?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d3530264?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1159072?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1946018?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 1,081 hotels in London, ranked by popularity

Been to Novotel London Tower Bridge? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Novotel London Tower Bridge

Also Known As:
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge Hotel London
Novotel London Hotel Bridge
Novotel London
London Novotel
Novotel Tower Bridge
Novotel London Tower Bridge England
Address: 10 Pepys Street, London EC3N 2NR, England
Phone Number:
Region: United Kingdom > England > London > City of London , London Bridge , Waterloo / South Bank / Southwark , Westminster / Belgravia
Amenities:
Bar/Lounge Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#93 Family Hotels in London
#108 Luxury Hotels in London
#233 Business Hotels in London
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Novotel London Tower Bridge is located in the City of London. Offering 6 meeting rooms and WiFi internet access for business travellers, the hotel is also a superb base for those on holiday in London. Situated opposite the Tower of London on the Thames close to Tower Bridge and St Pauls Cathedral. Take a short tube ride to the London Eye, Tate Modern, Millennium Bridge or the West End theatre and shopping areas. The hotel has Garden Brasserie restaurant, Pepys Bar, gym, sauna and steam room. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, ACCOR, Hotels.com, Cheap Tickets, Agoda and Travelocity so you can book your Novotel London Tower Bridge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Novotel London Tower Bridge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Novotel London Tower Bridge
Enter dates & see best prices* (from our partners)
Show Prices