Stayed in London for one night and wanted a hotel close to Liverpool Street station. With my favourite hotels in that area fully booked, this proved to be a good alternative.

Location is great, just moments away from Tower Hill tube station, and still at easy walking distance from Liverpool Street. Room was of a decent size with all the necessary amenities, but rather bland and generic looking decor. Bathroom not huge but fine with plenty of towels and toiletries for those who need them. WC was in a separate space which was quite cramped. WiFi worked like a charm.

Breakfast was quite a busy, noisy affair, but the food was good and restaurant staff were very attentive.

For longer stays I would opt for a hotel with a little more character and charm, but this was absolutely fine, can't fault it.

We stayed at the Novotel for Remembrance weekend with my husband and parents. We had two executive rooms which I can not fault at all. The staff were helpful & courteous, the rooms were excellent, modern, clean & comfortable. The only critisism that I have is that the breakfasts were advertised at from £15.95 and we would never pay that amount for a breakfast. There is a Wetherspoons just around the corner about 150 yards away and the breakfasts were fantastic and affordable. On the whole this hotel was great and suited our needs. The location was great and quiet on the weekend as it is in the financial district and most shops were closed at the weekend. We also found St Katharine's dock which is near to Tower Bridge and there are quite a few Bistros and the atmosphere is lovely there.

Stayed as a family of 4 adults, and 2 children aged 12 and 3. Our experience of this hotel was excellent. Staff could have not been more helpful, especially when we lost a very special spoon belonging to our 3 year old (althoughit never was found, which isn't surprising amongst all the hundreds of teaspoons) but the staff did try their best, so cannot fault that. Our adjoining rooms were well equipped, clean and very comfortable. Breakfast was excellent too and even if you had to pay the £15.00 pp with all you could eat it was very well worth it. Dishes always being replenished and tables cleared quickly. The position of the hotel was excellent too with the Tube station just 2 minutes away. Also the ferry to Greenwich just a 10 minute walk. All in all an extremely good experience and one I would hope to repeat. Thank you to all the staff at this hotel.

My boyfriend had a business trip to London during the Paralympics this past summer,so I decided to tag along. The brazilian team were staying at the same hotel! We stayed at the Novotel since it was close to my boyfriend's work. Anyway, the service at the hotel was good. However, I do like having access to Wi-Fi and didn't get any since you had to pay for it prior to using it. You would have to go downstairs and check on the lobby computer. The bathroom was nice and had a comfy bed. I did like the location of the hotel, of course when I didn't get lost of the streets of London.