My boyfriend had a business trip to London during the Paralympics this past summer,so I decided to tag along. The brazilian team were staying at the same hotel! We stayed at the Novotel since it was close to my boyfriend's work. Anyway, the service at the hotel was good. However, I do like having access to Wi-Fi and didn't get any since you had to pay for it prior to using it. You would have to go downstairs and check on the lobby computer. The bathroom was nice and had a comfy bed. I did like the location of the hotel, of course when I didn't get lost of the streets of London.