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“Staff member and room temperature” 3 of 5 stars
Review of Holiday Inn Oxford Circus

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Holiday Inn Oxford Circus
3.5 of 5 Hotel   |   57-59 Welbeck Street, London W1G 9BL, England (Marylebone)   |  
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Ranked #557 of 1,052 Hotels in London
Moreton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Staff member and room temperature”
3 of 5 stars Reviewed 4 days ago NEW

Chose the hotel due to location of somewhere familiar. The hotel itself was lovely and only a few minutes walk to Oxford Street. Guy on the front desk when we were checking in, saw us and ignored us whilst he chattered to someone in the back. He did this a few times when we were visited reception.
My main criticism was our room. The room was basic and rather small. The temperature was very hot outside and the air conditioning was stuck on 19C, it was definitely hotter than that. We tried to constantly get the air con to work but to no avail. We had to keep the windows open, but due to the noise outside, shop alarm ringing and delivery trucks at 4am, it was necessary to close them. This made the room stifling .

  • Stayed July 2015, traveled with family
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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730 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel found it a very nice, stayed one night,very polite staff, central for shopping.Room clean but basic.Food good, very good breakfast.Just a short walk to the tube and buses. We would stay at this Holiday inn again.

  • Stayed July 2015, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJAFraser, General Manager at Holiday Inn Oxford Circus, responded to this review, 4 days ago
Dear mark g,

Thank you for staying with us and I am pleased that you enjoyed your trip to London. I am also pleased that you will return to stay with us on a future stay in London.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
3 of 5 stars Reviewed 6 days ago NEW

I chose this hotel due to the location to Harley Street and stayed there for 5 nights. It's a fantastic location, oxford street is on the door step and we walked easily to many locations from here so it was nice to not have to get on a stuffy tube when the weather was so glorious. However, outside the room there were building works which started quite early - which was ok for me because I was here on business however if you were here to relax you could not. The walls are also paper thin so it was very noisy especially friday and saturday night as you can hear other guests music til early hours - which was not great as I was working all weekend. I did call the reception and tell them about the noise and they said they would get concierge to have a look but it didn't make much of a difference.

The room itself is very basic, however I did like having an iron and ironing board in the room which you don't get often these days due "health and safety". There was also a trouser press. I liked that they provided a couple of magazines and newspaper in the room. The bed was not all that comfortable, woke up with a sore back a few mornings,.

Oh and the gym - is not a gym!! one exercise bike and a few weights in a tiny room.

All in all fab location but too noisy and not comfortable. I did mention the noise to the staff when I left and they offered for me to speak to the manager but as I had a meeting to attend I did not have the time to speak to them.

  • Stayed July 2015, traveled on business
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJAFraser, General Manager at Holiday Inn Oxford Circus, responded to this review, 4 days ago
Dear lya1987,

Thank you for your feedback after your recent stay. Please accept my apologies that there was certain elements of your stay that could be improved.
I am pleased that you liked our location but obviously apologize about the noisy during your stay.
We are very close to Harley Street and if you enjoy walking you can visit all the shops and main tourist attractions without having to use public transportation.

We look forward to welcoming you back for a future stay and please let us know when you are staying and we will ensure that you get a quiet room.

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
64 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 1 week ago

It is as much in the center as you can be, but still it is hidden a lilttle bit from ultrabusy Oxfor St. The rooms are rather small, but very comfortable. Service is wonderful. You can easily get on foot not only to Oxford St., but also to Regent's Park. And - please do check St. Christopher's Place. Wonderful little street.

Hotel tends to be quite expensive (due the location, I suppose) and is not as exclusive as the price would suggest. But if you're lucky to get a good rate, this is a very good place to stay.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJAFraser, General Manager at Holiday Inn Oxford Circus, responded to this review, 1 week ago
Dear 7dust,

Thank you for your feedback after your stay earlier this year.
I am pleased that you really enjoyed your stay here at our hotel with everything that our central London location has to offer.

We do hope that you will stay with us again in the future when visiting London.

Kind Regards

Kevin Fraser
General Manager
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Swansea County, United Kingdom
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice and comfortable hotel at great location. Nearest tube station to this hotel is Bond Street and Oxford Circus. Great restaurants are located in the vicinity. You do pay a premium for such a great location.

Stayed July 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJAFraser, General Manager at Holiday Inn Oxford Circus, responded to this review, 1 week ago
Dear Kritivalecha,

Thank you for staying with us on your trip to London recently and thank you for reviewing your stay. I am pleased that you liked our central location with all the shops, bars and restaurants close by.

We do hope that we can welcome you back on a future trip.

Kind Regards

Kevin Fraser
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed many places in London and wanted to stay near Oxford Street. This hotel is just fine - nothing special but enough room and quite clean inside the room. All of the brass, glass and chrome made for a fingerprint nightmare in the lobby. Great wifi. The bed was quite nice. It's close to some nice cafe's although breakfast was kind of difficult to find. We chose to buy a voucher for breakfast on our last day and it was a good buffet - we balked originally due to the cost but didn't save a bit looking around for food! It is close to everything - I love Selfridges and it's just right there! And Liberty! And a quick tube ride or a cheap Uber to most everything else.

  • Stayed July 2015, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJAFraser, General Manager at Holiday Inn Oxford Circus, responded to this review, 1 week ago
Dear mumziepooh,

Thank you for staying with us with your family on your recent visit to London. I am pleased that you had a good stay and that you enjoyed our very central location.
We are a perfect location for shopping, going to see a show or just exploring London on foot.

I hope that you had a great journey home and we hope to be of service on another trip to London.

Kind Regards

Kevin Fraser
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stratford-upon-Avon, England, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Ok so I know central London during Wimbledon fortnight is going to be expensive. But this was very poor-a small, shabby room for £275 that didn't even include breakfast. I'll stick to Travelodge or Premier Inn next time.

Room Tip: Don't bother!
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  • Stayed July 2015, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJAFraser, General Manager at Holiday Inn Oxford Circus, responded to this review, 1 week ago
Dear Simon P,

Please accept my apologies for any shortfalls in the standard of your accommodation after your recent stay with us. Our rates are line with the area of London that we are located but I am very sorry that you were unhappy with the room please do let me know the room number so that I can review the room you stayed in personally and rectify any maintenance issues.
gm@holidayinnoxfordcircus.com

I look forward to hearing from you and please do let me know if I can be of any further assistance.

Kind Regards

Kevin Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Oxford Circus

Address: 57-59 Welbeck Street, London W1G 9BL, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #557 of 1,052 Hotels in London
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Holiday Inn Oxford Circus 3.5*
Number of rooms: 164
Official Description (provided by the hotel):
Welcome to the Holiday Inn London Oxford Circus hotel which is located in a quiet Edwardian terrace in Marylebone, just 2 minutes walk from London's famous Oxford Street. The Holiday Inn London-Oxford Circus is ideally suited for both business and pleasure travellers. Centrally situated, London's historic and famous attractions are all within walking or a short distance to the hotel. These are Theatreland, Harley Street, West End Shopping including Debenhams, Selfridges, Harrods and Bond Street; Hyde Park, Buckingham Palace, Trafalgar Square, Piccadilly Circus, Madame Tussauds Lords Cricket Ground, The British Museum, London Eye Nearest underground station is Bond Street on the Central and Jubilee lines, within 2 minutes walk from the hotel. Oxford Circus underground station on the Bakerloo and Victoria lines is just under 10 minutes walk.Please note that all rooms are for a maximum of 2 people. If interested in family rooms please make sure it says maximum 4 people. All rooms have air-conditioning. Internet access, WiFi, playstation games, voicemail and modem points.Hotel is in congestion charging zone. ... more   less 
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Also Known As:
Holiday Inn Oxford Circus Hotel London
Oxford Circus Holiday Inn
London Holiday Inn
Holiday Inn London
Holiday Inn Oxford Circus London, England

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