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“Fabulous nights stay” 5 of 5 stars
Review of Holiday Inn Oxford Circus

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Holiday Inn Oxford Circus
3.5 of 5 Hotel   |   57-59 Welbeck Street, London W1G 9BL, England (Marylebone)   |  
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Ranked #576 of 1,049 Hotels in London
Belfast, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Fabulous nights stay”
5 of 5 stars Reviewed August 6, 2013

We had a lovely stay after a concert, We were able to get food late on & breakfast was very nice, As much as you could eat, And all freshly made
Staff very friendly
Great location for shopping in London.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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683 reviews from our community

Traveler rating
    88
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    210
    77
    55
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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Geneva, Switzerland
Top Contributor
91 reviews 91 reviews
8 hotel reviews
Reviews in 38 cities Reviews in 38 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed August 6, 2013

It's a Holiday Inn, need I say more? (evidently Tripadvisor requires more!). The location is very good. The hotel is average. (Their follow-up survey is far too long.) Having stayed at a half dozen hotels in the area, I prefer the Hotel Indigo near Paddington.

Room Tip: Ask for a queen-size room on the top (6th) floor.
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  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Oxford Circus, responded to this review, August 20, 2013
Dear Edward H,

Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 5, 2013

We had been led to believe that the hotel had been refurbished - not our room - number 272! The furniture looked like it had been left over from other rooms and dumped in our room. There were unfinished skirting and plug sockets and the bathroom was a little tatty! The overall décor was drab but it seemed clean. The beds were comfortable and clean and I have to confess I slept very well. Noise was limited for central London, which is nice. We tried 3 times to pre order taxis and gave up in the end, as they never showed up! We ended up hailing them ourselves. We were very shocked to find a foreign gentleman smoking (downstairs in the basement) where breakfast is served. The waiters could clearly see him (it was right next to where to you wait to be seated for breakfast) but no-one challenged him! We asked at reception if smoking was permitted in the hotel and were informed no - having said that, the lady on reception did not seem to worry when we said we had witnessed smoking by the breakfast lounge! Overall - ok! We are due to go back to London in November and although the location is good, I think I will try somewhere else!

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Oxford Circus, responded to this review, August 22, 2013
Dear Helen B,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies if your stay was negatively affected by the service you received from our hotel. I appreciate you bringing this matter into our attention as this is our best resource for improving guest satisfaction.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsford, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 2, 2013

We really enjoyed our stay here in this central location. Staff were helpful and accommodating. The room was just what we needed except staff had to explain the light system (!) putting the card in the slot, which we hadn't seen before. Nice touch to have the lobby area with seating, the newspaper, etc. Breakfast was nice and filling and also staffed well. Overall, a great stay and so nice to have to double beds in the same room.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 30, 2013

Stayed in this hotel before because it is so central for shopping in Oxford circus, check in was quick, room was clean, bathroom was clean, staff is great, we had breakfast this time and it was great, the breakfast staff was right there to take your order for drinks and we helped ourselves to breakfast, I thought the breakfast was hot and good value, my overall of this hotel was great and so central, would we stay again yes and we will soon
Stayed 2 nights on the 26, 27, July 2013.

Room Tip: Nice hotel with great staff, and so central, great for shopping,
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cobh, Cork, Ireland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 28, 2013

The hotel is within a 5 minute walk of Bond street and close to Oxford Street and Regent Street for the avid shopper.
Check-in was fast and welcoming. As a loyalty card member, I was offered a 50% off my first drink and 15% off a 3 course meal.
The room was clean, had bottled water and biscuits for the weary traveler.
You can get a 3 course meal for under £20 and the chef will come out and talk through your choices......nice touch, I liked that.
As always, there are a few small things that would convert this from a good hotel to a great hotel.
Obviously, space is a premium but having a restaurant in the basement is not too inviting when tourists want to look out a window when having dinner.
I'm not sure about having an open plan reception area where the bar is located but it seemed to work albeit it small but the barmaid was friendly.
Get a gym !! A bike, stair climber and a broken set of weights beside the handicapped toilet is not too enticing for someone to stay fit.
However, I am going back and would have no problem recommending this to a work colleague staying in the area on business.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limassol, Cyprus
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2013

We have stayed for only two nights .The location is perfect for shopping and or sight seeing.
The room we have been allocated was recently renovated and was very clean. Breakfast was
good the variety was also very good. All staff including reception were very helpful an polite.
We will definitely visit again.

Room Tip: Ask for renovated higher floor room
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Oxford Circus

Address: 57-59 Welbeck Street, London W1G 9BL, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #576 of 1,049 Hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Oxford Circus 3.5*
Number of rooms: 164
Official Description (provided by the hotel):
Welcome to the Holiday Inn London Oxford Circus hotel which is located in a quiet Edwardian terrace in Marylebone, just 2 minutes walk from London's famous Oxford Street. The Holiday Inn London-Oxford Circus is ideally suited for both business and pleasure travellers. Centrally situated, London's historic and famous attractions are all within walking or a short distance to the hotel. These are Theatreland, Harley Street, West End Shopping including Debenhams, Selfridges, Harrods and Bond Street; Hyde Park, Buckingham Palace, Trafalgar Square, Piccadilly Circus, Madame Tussauds Lords Cricket Ground, The British Museum, London Eye Nearest underground station is Bond Street on the Central and Jubilee lines, within 2 minutes walk from the hotel. Oxford Circus underground station on the Bakerloo and Victoria lines is just under 10 minutes walk.Please note that all rooms are for a maximum of 2 people. If interested in family rooms please make sure it says maximum 4 people. All rooms have air-conditioning. Internet access, WiFi, playstation games, voicemail and modem points.Hotel is in congestion charging zone. ... more   less 
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Also Known As:
Holiday Inn Oxford Circus Hotel London
Oxford Circus Holiday Inn
London Holiday Inn
Holiday Inn London
Holiday Inn Oxford Circus London, England

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