I stayed in this establishment as part of a group this past summer. I did not choose the hotel myself, but given the relatively low price by London standards and the season (Olympic Games) I pretty much expected a dive. I was not to be disappointed.
On the bright side I can note that thanks to my very low expectations I did have a fairly enjoyable stay in London in spite of the many, many shortcomings of this hotel.
Let me recap my impressions:
- The hotel's location is pretty good. Bayswater and Queensway tube stations are a short walk away, bus stops serving many routes are also nearby. Queensway (the street) has a lot of restaurants and small supermarkets, so eating and drinking shouldn't be an issue. The hotel is in a quiet side street which seems to be home to many other hotels and which leads straight to Hyde Park.
- The hotel itself has an old hotel look to it. The outside isn't that bad but the interior gives a dated and somewhat squalid impression. The receptionist was a somewhat sleazy, middle-aged guy with half-unbuttoned shirt and gold chain which gave you the proper "seedy motel from a movie" impression already at check-in.
- The quad room we had booked for four of us turned out to have two single beds and one double bed (more like king size). So two lads got to know each other a lot better than expected. The room was obviously not meant to be inhabited by our people. There was barely any space to put suitcases and backpacks of four people, while still being able to get around the room.
- The furniture was old and rickety. The carpet seemed less than clean. My mattress had a huge brown stain on it, what it was I don't want to know.
- The bathroom was grimy and had a tiny shower cabin in it with a less than clean curtain. The flush of the toilet appeared broken but the receptionist helpfully explained a special trick to me how to make it work.
- The window in the room was broken. It was fixed within a day when I brought it to the attention of staff but the first night was a pretty uncomfortable affair as the weather was very warm. The fan in the room helped but not a lot - with four people in a relatively tiny room the air will get stale with no window.
- Once the window was fixed it turned out to be a mixed blessing. There were bird feces on the window sill. The bathroom of another room on the floor was also quite nearby, so at night I could hear the lengthy efforts of its Russian occupants trying to figure out that special trick with the flush. You could smell the problem as well.
- There were a number of cockroaches and other bugs in the bathroom and the bedroom.
- Shortly before the end of our stay the lock of the room broke but the resourceful receptionist had a trick for that too, so the problem was "contained".
- Speaking to other guests, the problems were pretty much universal and seem to be inbuilt rather than incidental. The reviews on this site basically confirm as much.
The only positive is location and the fact you aren't sleeping on a park bench I suppose. I wouldn't recommend it to anyone, it's a dump. If you have slept in Soviet Bloc "people's hostels" in the 1980s, you will be okay, it's no worse than that and that's how I tolerated it. But at the same time you should be able to do much much better.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.