We stayed at this hotel for 2 nights in one of their superior double rooms and initially were very impressed. The room was spacious, well presented, warm and clean, the bathroom was also clean and had bath and powerful shower. We had complementary dressing gowns though they weren't exactly fluffy, there was also a freeview TV, kettle with tea, coffee and biscuits and 2x bottles of water.
The bed was comfy but our nights sleep weren't great. The floorboards in the hallway were very creaky, this was funny at first but then you can hear people up and down at all hours. We were lucky we were at the end of the corridor so I dread how it must have sounded for people further down. The windows are single paned so you can hear everything outside which whilst we were there included some kind of roadworks and what sounded like children trying to kill each other.
We had a continental breakfast inculded which included selecting 4 options from a set menu and was very nice. The reception and dining area are well presented and staff seem friendly enough.
We had a pleasant stay up until the last moment when we found that under the window where we had left our suitcase for 2 days (still with some clothes in) had soaked up a large amount of damp through the carpet. When we mentioned this to the receptionist on checkout the lady just stared blankly and asked us what we wanted to do about it rather than offering any recompense. Then to top things off the waitress forgot our crossiants at breakfast!
The hotel location is great near to a couple of good pubs and casino if you like that kind of thing. Bayswater tube station is a 5 minute walk away. I would have stayed here again until our stay was spoilt by leaving with musty smelling clothes. Also on seeing some of the other photos the standard rooms appear to be a lot less desirable.
- Official Description (provided by the hotel):
- Hotel with modern amenities overlooks a pretty garden square; near Kensington Palace, Portobello Road Market & Queensway Station. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Priceline, HostelBookers, Despegar.com, HotelTravel.com and TripOnline SA so you can book your Umi London reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Umi London Hotel London
- Umi Hotel London
- London Umi Hotel
- Umi London England