Arrived there late at night. The hotel was very busy and the receptionists were chatting amongst themselves and one eventually served me. The room was very small. I needed room service but there was one thing missing - a menu. Had to ring room service to get one. It really wasn't worth the wait - an expensive Iceland type pizza at least the fruit platter was nice. My colleagues were not so lucky - their steak baguettes were raw. The worse aspect was the bathroom - it was obvious that the original shower curtain must have been replaced with an item that didn't fit. If you pulled it one way there was a gap and if you pulled it the other way there was a gap!!!! I just let the water go on the floor. Hopefully breakfast would be better - wrong. The girls serving were awful and the coffee was awful - no choices. Americans might like hot brown water but I do not. The rest was standard hot plate not cooked to order. I'm glad work was paying for my stay as I would not ever recommend this hotel for the price it charges. It thinks by being in Kensington it can get away with this standard. Not recommended.
- Official Description (provided by the hotel):
- Kensington Close Hotel and Spa is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. Following a multi-million pound renovation the Hotel has 708 well-equipped non-smoking bedrooms including Executive Club rooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. The Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more less
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- Also Known As:
- Kensington Close London
- Hotel Kensington Close
- Kensington Close Hotel London, England