Booked this hotel online and was very disappointed with the room as I had seen beautiful pictures online. Arrived late in the evening and only discovered on the following day that the hotel had some rooms refurbished and others that hadn't been. My room was very cold and noisy (extractor from bathroom went on until 2.00 a.m.). Bathroom very old fashion and very small, TV also small and not flat screen. Paid 2 days of internet but it never worked in the room. No adaptar, so unable to charge my phone, computer or use my hairdryer. I asked reception and was informed that they did not have any adaptors. Had to buy one.
The Breakfast was very poor for a 4 star hotel.
I wouldn’t return to this hotel.
- Official Description (provided by the hotel):
- Kensington Close Hotel and Spa is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. Following a multi-million pound renovation the Hotel has 708 well-equipped non-smoking bedrooms including Executive Club rooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. The Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more less
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- Also Known As:
- Kensington Close London
- Hotel Kensington Close
- Kensington Close Hotel London, England