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“Not much wrong here!” 4 of 5 stars
Review of Corus Hotel Hyde Park London

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Corus Hotel Hyde Park London
4.0 of 5 Hotel   |   1 - 7 Lancaster Gate, London W2 3LG, England (Bayswater / Notting Hill / Lancaster Gate )   |  
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Ranked #583 of 1,075 hotels in London
London, United Kingdom
Top Contributor
190 reviews 190 reviews
65 hotel reviews
Reviews in 78 cities Reviews in 78 cities
157 helpful votes 157 helpful votes
“Not much wrong here!”
4 of 5 stars Reviewed May 15, 2013

Another stay in a Viceroy room at the Corus and the only slight issues were the length of time the shower had to run before it ran hot and the mattress was extremely soft. However this did not detract from a good night’s sleep in a very quiet room.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nimo A, Guest Relations Manager at Corus Hotel Hyde Park London, responded to this review, May 21, 2013
Dear Guest,

Thank you for your review. Your feedback is very valuable to us. And thank you for having chosen to stay with us.

I am sorry to read your comments regarding the shower and mattress in your room. I am equally pleased that this did not detract you from a good night sleep in one of our quite rooms. I have shared your comments with our management team.

Once again thank you for your valuable feedback and I look forward to welcoming you back to the Corus Hotel Hyde Park, London in the not too distant future.

Kind regards,

Nimo Abdi
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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LEEDS
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 15, 2013 via mobile

Stayed with a group of friends and got a great deal through travel zoo although receptionist was rather sarcastic rest of staff very friendly and helpful. Rooms rather small but lovely view over Hyde park. Make sure you get breakfast included otherwise you'll be charged around £19/20!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nimo A, Guest Relations Manager at Corus Hotel Hyde Park London, responded to this review, May 21, 2013
Dear Guest,

Thank you for your feedback following your stay at the Corus Hotel Hyde Park London.

Our Hyde Park view rooms are very popular indeed as you will have read from other reviews.

As to size of the room, I am sorry this was a problem for you. In common with all historic hotels in central London we have unavoidable issues with some of our rooms – we are simply not allowed to make them bigger or convert them.

I will forward your comments with regards to reception to our operation manager, as delivering excellent customer service is something we take very seriously.

I do hope that you choose to come back – please contact us as far in advance as possible so that we will be able to do our very best to provide you with a complimentary upgrade.


Nimo Abdi
Guest Relations Manager
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Singapore, Singapore
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 14, 2013

Great location, beside Hyde Park and close to Tube station with 24 hours buses. This is London and rooms will be small even if one will to fork out more than £200 or even £300 a night. Therefore, for the price paid at Corus Hotel, room size is not a major concern. I have to say for normal-size people, it is not a problem at all. Larger-size visitor may want to check with hotel for bigger room alternatives.

What I also like about this hotel is the service. Check-in at front office was speedy. Breakfast was great too, particularly from Lee, Troy and the breakfast team whom were always so helpful and friendly.

I would returned to this hotel again.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nimo A, Guest Relations Manager at Corus Hotel Hyde Park London, responded to this review, May 21, 2013
Dear Guest,
What a fantastic 5 star review. Thank you for your feedback following your stay at the Corus Hotel Hyde Park.

I am heartened to hear of your positive experience with us, especially regarding your breakfast and the team here at Corus London.

I am most encouraged and delighted to read your very kind comments about Lee & Troy. I make sure to pass on your kind words in person.

If you are returning to the area, please do ensure to contact me directly as I would be delighted to greet you personally.

I look forward to welcoming you back soon.

Kind Regards,

Nimo Abdi
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thatcham, United Kingdom
1 review
3 of 5 stars Reviewed May 14, 2013

Tiny cramped rooms and even tinier cramped bathroom. Would have been better on putting in a decent shower than a bath you can barely sit in let alone lie down in. Air con very loud. Bed uncomfortable and cheap and nasty bedding. a "view" of a nice 60s style building 10 feet away. Cramped corridors and minimal staff. Inclusive breakfast was served downstairs out of view of any passers by. Claimed to be open till 10am but the buffet was removed at 9.15. Would never stay at again, despite great location for Central london. Would rather be further out and have decent facilities.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wicklow, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 13, 2013

Spent 2 nights in this hotel in a very small, cramped twin room with a friend. Very loud AC in room and terrible view of the bins, however, location is excellent, 2 mins from Hyde Park, 10 mins walk from Oxford Street. Reasonably priced and clean. Service quite slow and drinks a little over priced. If you only intend sleeping and showering this hotel should suit you.

Room Tip: Ask for a room on the front of the hotel overlooking Hyde park
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  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 12, 2013

If your looking for a clean, comfortable and central hotel Corus Hotel Hyde Park is a great property!

We stayed here for 4 nights is the middle of March, we caught the train from Heathrow airport to Paddington Station and it was an easy 15min walk to the hotel. The tube was very close, Lancaster Gate station (on the central line) was 2min walk away. The hotel is directly opposite Hyde Park, we walked through the park every morning to Hyde Park corner, this took no more than 20-25mins. Max 45min walk to Oxford St, 40min to Buckingham Palace.

The hotel itself was very clean, we stayed in a basic room which was very small however perfect for what we wanted. On our last night we had an issue with the toilet not working and the hotel was very quick to move our room (which came with an upgrade!) at no extra charge or fuss.
Breakfast was great! Decent size buffet with hot and cold choices.
The concierge were helpful with maps, theatre tickets, waking distances etc.

The location is fantastic, if going to London you must take a look at Corus Hotel Hyde Park!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nimo A, Guest Relations Manager at Corus Hotel Hyde Park London, responded to this review, May 13, 2013
Dear Guest,

Thank you for your feedback following your stay at the Corus Hotel Hyde Park London

I was very happy to hear that you had such an enjoyable stay with us. I agree that the hotel is in a great location for Hyde Park, Kensington Gardens and of course Central London, with Lancaster Gate tube station minutes away.

It was particularly pleasing to see that you found the service of a high standard and be assured the teams have been greatly encouraged by your comments.

Once again many thanks for your feedback, I do hope we have the pleasure of welcoming you back to the hotel for another visit

Nimo Abdi
Guest Relations Manager
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Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 12, 2013

Nice hotel, well run with friendly staff. Prices are a little high but then that's London! Rooms tend to be smaller but an interesting restaurant downstairs where opera singers double up as waiters/waitresses! Worth a visit.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nimo A, Guest Relations Manager at Corus Hotel Hyde Park London, responded to this review, May 13, 2013
Dear Guest,
It’s a great pleasure to read about your experience in Corus hotel Hyde Park.
I am heartened to hear of your positive experience with us, especially regarding your experience at Bel Canto the hotel Opera dinner’s restaurant.

This is a unique restaurant combine’s opera and fine dining with an elegant twist as all the waiting staff are talented young opera stars of the future.

If you are returning to the area, please do ensure to contact me directly as I would be delighted to greet you personally.

I look forward to welcoming you back soon.

Kind Regards
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Corus Hotel Hyde Park London

Address: 1 - 7 Lancaster Gate, London W2 3LG, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#320 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Corus Hotel Hyde Park London 4*
Official Description (provided by the hotel):
Corus Hyde Park is a 4 star, 389 air conditioned bedroom hotel for business and leisure guests and is in a spacious location overlooking Hyde Park. Corus is 50 metres from Lancaster Gate tube on the central line, only 8 minutes walk to Paddington station and the Heathrow Express and 15 minutes walk to Oxford Street, Kensington, Notting Hill, Albert Hall and so close to all the major attractions including the new Westfield shopping centre and the Paddington Basin. The hotel features 4 meeting rooms up to 90 guests, free powerful WiFi in all areas, a fitness studio, large air conditioned lounge with an all day menu. The hotel has three restaurant concepts - seasonal and quality British dishes, an authentic Malaysian menu and Bel Canto Opera dining where opera students act as waiters and sing a wide range of Operatic classics whilst you dine. ... more   less 
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Also Known As:
Corus Hotel London
Corus Hyde Park Hotel
Corus Hotel Hyde Park London England

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