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“Great location good value” 4 of 5 stars
Review of Mercure London Paddington Hotel

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Mercure London Paddington Hotel
4.0 of 5 Hotel   |   144 Praed Street | Paddington, London W2 1HU, England (Paddington / Maida Vale)   |  
Hotel amenities
Ranked #497 of 1,049 Hotels in London
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933 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wiltshire
Top Contributor
76 reviews 76 reviews
18 hotel reviews
Reviews in 34 cities Reviews in 34 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed December 2, 2013

The Mercure is extremely conveniently located, seconds away from Paddington.

Our room was spotlessly clean, with a comfortable bed and a good range of amenities. The room had nice touches like a good range of toiletries, bottled water, trouser press and robe.

The staff were professional and friendly.

Highly recommended and would definitely stay here again.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review, December 12, 2013
Dear Guest,

We are delighted to read your comments. Thank you for taking the time to share your experience with the tripadvisor community.

Our location is second to none and our staff do their outmost to ensure our guests have a faultless stay and it is a pleasure to read you benefited.

We look forward to welcoming you back on many future occasions.

Kindest regards,

Georgiana Pusnava
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
56 reviews 56 reviews
50 hotel reviews
Reviews in 40 cities Reviews in 40 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 24, 2013

The location is excellent as it is only minutes from Paddington Station on the same side. Therefore flying into London Heathrow is a simple Heathrow Express transfer and a very short walk. The hotel appears to have a continuous room upgrade and refurbishment program. On this occasion our room had more thoughtful fittings and an improved layout with quality fittings and finish. There are a few steps at the entrance but they have a lift. As with other hotels we have used in Paddington, the rooms are very tight and there is no space to have a case open. The shower was a good size compared to the room. We would stay again because of the location and quality.

Room Tip: There is a good value breakfast at The Pride of Paddington Hotel a short walk back down Praed Street...
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review, November 28, 2013
Dear Guest,

Many thanks for taking the time to write a review regarding your recent stay at our hotel the Mercure London Paddington, We are very glad to read enjoyed our excellent location and quality.
We hope to have the pleasure of welcoming you back in the near future.

Kind regards

Your team at The Mercure Paddington
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Inderoy Norway
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 24, 2013

The Mercure Paddington Hotel has a very good localization close to Paddington Station where the Heathrow Express train arrives. I stayed at this hotel in room 516 for two Nights. Service was very good, and the receptionist very helpful, friendly and polite. The room was clean and the bathroom small but Ok. The room in itself was quiet, but extremely small and gave me a claustrophobic feeling. There was actually no pIace I could put my suitcase !! I cannot understand how this is supposed to be a "double room". The breakfast was served in the Garfunkel Restaurant and was in my experience under average. I also had dinner in this Restaurant one night but I would not recommend it becuase you can easily find better food and nicer atmosphere in one of the several restaurants or pubs 1-2 minutes walk from the hotel.
To summarize I think this hotel is ok but clearly overpriced. I will probably choose another hotel the next time.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review, November 28, 2013
Dear Guest,

Many thanks for your recent review. Our team is so pleased to read that you found them very helpful, friendly and polite. , we do apologize that you have found our rooms smaller than expected.
We do look forward to welcoming you back again should you need to be in London.

Kind regards

Your team at The Mercure Paddington
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Cape Town Central, South Africa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 20, 2013

From the time of getting of the Heathrow express to the Hotel takes 5 minutes. The staff are and continue to be SO helpful and efficient. The room's size and facilities exceeded expectations for London. I would definitely stay there again.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linforth, General Manager at Mercure London Paddington Hotel, responded to this review, November 28, 2013
Dear Catherine,

Many thanks for your recent review. We are very glad to hear that we have exceeded your expectations. Our team is so pleased to read that you found them efficient and helpful. We do look forward to welcoming you back again should you need to be in London.

Kind regards

Your team at The Mercure Paddington
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure London Paddington Hotel

Address: 144 Praed Street | Paddington, London W2 1HU, England
Location: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#304 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure London Paddington Hotel 4*
Number of rooms: 83
Official Description (provided by the hotel):
The Mercure Hotel Paddington is perfectly situated for anyone visiting London for business or pleasure. Only being a few strides from the Heathrow Express at Paddington Station and 3 London Underground lines. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Orbitz, ACCOR, Cheap Tickets, HotelTravel.com, Priceline and Agoda so you can book your Mercure London Paddington Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn London
Quality Crown Hotel Paddington
Quality Crown London
Mercure London Paddington Hotel England

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