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“Super hotel” 5 of 5 stars
Review of DoubleTree by Hilton - London Hyde Park

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DoubleTree by Hilton - London Hyde Park
4.0 of 5 Hotel   |   150 Bayswater Road, London W2 4RT, England (Formerly Ramada London Hyde Park) (Notting Hill)   |  
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Hotel amenities
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Ranked #252 of 1,063 Hotels in London
Certificate of Excellence 2014
Hessle
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Super hotel”
5 of 5 stars Reviewed yesterday NEW

Great hotel in good location opposite Kensington Gardens and on the perimeter of NottingHill. Plenty of eating places in near vicinity and good access to tube and buses. Rooms very quiet, we were on the first floor. Breakfast was good but very busy. Reception is very functional but beyond that the hotel is excellent. The gym is small but equipped with high quality equipment. Definitely will stay here again.

  • Stayed March 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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848 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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English first
1 review
4 of 5 stars Reviewed yesterday NEW

Fantastic hotel just around the corner from a lot of great places but expensive for what you get!

Would go again if I felt like splashing out a bit more than your regular hotel. No parking on site but has a car park opposite which you don't get a discount on staying at the hotel.

Stayed June 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 2 days ago NEW

We would recommend this hotel for it's location and the standard of service is very good. We did not eat in the hotel, but the facilities and surroundings were of a high standard. A taxi from Euston Station is around £15 and it is on a main bus route.

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, yesterday
Dear Sue J,

I am delighted that you were impressed with the standard of service we provided upon your stay with us and that our wonderful location worked so well for you.

We hope to welcome you back again in the near future.

Kind regards,

Richard Mackie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

Hilton / Doubletree brand is good but this was a poor example. Price was on the higher end even with a package price. Fire alarm went off at 2.00 a.m. and hotel was poorly prepared (make sure your dress warm - there is no outside shelter!). Dinner package is very limited.

  • Stayed March 2015, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, yesterday
Dear Nicholas S,

Thank you for taking the time to review your recent stay with us. I am pleased the cleanliness of the rooms and our location worked well for you.

I am in receipt of your full review sent to our internal system and have sent a detailed response regarding your experience.

Please accept my apologies that we sincerely let you down and fell short of your service expectations. I do hope that this unforeseen situation has not completely marred your perception of the hotel or indeed the brand and hope that we have the opportunity to welcome you back in the future.

Kind regards,

Richard Mackie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
1 review
4 of 5 stars Reviewed 3 days ago NEW

The Concierge was friendlier than the receptionist and I was slightly disappointed with the rooms as they are not reflective of what you see on the internet. When you say “King” and mean the bed size and not the room size this can be slightly confusing.

  • Stayed March 2015, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, 2 days ago
Dear Gail M,

I am pleased that you found our concierge team friendly, however I apologise that we did not meet your full service and room expectations on this occasion.

I hope we have the opportunity to welcome you back again in the near future.

Kind regards,

Richard Mackie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great service. Very attentive staff. Easy access to main tube lines that take you right to some of London's most popular attractions. Great views to Hyde Park and within walking distance to Notting Hill and Portobello Road Market.

  • Stayed March 2015, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, 2 days ago
Dear Margo K,

It is great that your recent stay with us prompted your first TripAdvisor review! Thank you for the kind comments about our attentive staff and great service, which is great to read.

We hope to welcome you back again soon.

Kind regards,

Richard Mackie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oostkamp, Belgium
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 3 days ago NEW

- very friendly staff
- quiet room (we had 467 with side street view)
- good choice at breakfast buffet
- restaurant with some special dishes, very good quality
- good location: very close to Underground station and opposite Kensington Gardens & Hyde Park (ideal for an early morning run in the park)
- only thing: room not very big, not much space for the baby cot, but hey, it 's only for sleeping, so not a big problem after all.

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, 2 days ago
Dear sbu_1176,

Many thanks for highlighting the key points of your recent stay. I am pleased you enjoyed our Urban Meadow restaurant, your quiet room and as you mention our very friendly staff!

I am glad our wonderful location opposite Hyde Park worked well for your early morning run!

We hope to welcome you back again soon.

Kind regards,

Richard Mackie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton - London Hyde Park

Address: 150 Bayswater Road, London W2 4RT, England (Formerly Ramada London Hyde Park)
Phone Number:
Location: United Kingdom > England > London > Notting Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#130 Business Hotel in London
#175 Luxury Hotel in London
#181 Romantic Hotel in London
#266 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton - London Hyde Park 4*
Number of rooms: 228
Official Description (provided by the hotel):
Welcome to DoubleTree by Hilton London - Hyde Park. Superbly located opposite Hyde Park and Kensington Gardens and just 400 meters from either Queensway or Bayswater Underground stations, our warm and welcoming hotel offers close proximity to popular London attractions including the West End theatre district and Madame Tussauds. Enjoy fantastic shopping opportunities at nearby Oxford Street or hire a pedalo at the Serpentine boating lake in Hyde Park. ... more   less 
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Also Known As:
Ramada London Hyde Park Hotel London
Ramada Hotel Hyde Park
Hyde Park Ramada
London Ramada
DoubleTree By Hilton - London Hyde Park England

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