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“excellent hotel” 5 of 5 stars
Review of DoubleTree by Hilton - London Hyde Park

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DoubleTree by Hilton - London Hyde Park
4.0 of 5 Hotel   |   150 Bayswater Road, London W2 4RT, England (Formerly Ramada London Hyde Park) (Bayswater / Notting Hill / Lancaster Gate )   |  
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Ranked #237 of 1,066 Hotels in London
Worthing, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“excellent hotel”
5 of 5 stars Reviewed 2 days ago NEW

lovely room and comfortable bed.Tea and coffee facilities a bonus. Excellent location with bus stop right outside to central London. Very good breakfast and service. Concierge very helpful. We came to see christmas lights and were within walking distance of Win ter Wonderland in Hyde Park .

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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723 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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Carlow, Ireland
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

the staff was amazing! Always helpful, and treating our two year old with treats of "special" paper hats or cups. The room was fine by inner city London standards. Amenities were well equipped and everything was clean. The location is incredible. Queensway and Bayswater tube stations are right there. Hyde park is directly across the street. Definitely worth a visit!

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

This hotel was ideal for our trip to London, close to the centre and Winter Wonderland. The room was clean and tidy and the balcony made a nice change, although it was too cold to sit out on it. Breakfast was good and the service from the staff was also very good. I would recommend this hotel for short breaks in the city.

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, 4 days ago
Dear Victoria N,

Thank you for taking the time to review your recent stay. I am pleased that our location worked so well for you and it is great that you enjoyed the service from our staff and the breakfast in Urban Meadow.

We look forward to welcoming you back again in the near future.

Kind regards,

Richard Mackie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Attiki, Greece
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I booked a 3-day business trip to London and I was offered this hotel by the travel agent. The location of the property is quite convenient, having 2 tube stations within 5 minutes walking distance (Bayswater and Queensway) which bring you to the city centre very quickly. The neighbourhood is quite OK, Bayswater area is very civilised, and also Hyde Park is just across the street.

The service is very good, the personnel very attentive, nothing would even raise an eyebrow. Breakfast is very good as well, with plenty of choices. Internet access is complimentary, it works great during morning hours but is quite sluggish in the evening. Maybe it needs to be strengthened a bit more.

Last but not least, the reason for rating this as "average": very small rooms. I had initially asked for a single room (with 1 bed) but the travel agent warned me that it would be very small so I payed more for a two bed room. Even that was very small. Maybe it's a London thing to have small rooms in hotels, I don't know, but the feeling I got was not very good.

All in all, I would recommend this hotel to those that don't have any issues staying in small rooms.

  • Stayed December 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, 4 days ago
Dear Sotos1972,

Thank you for the detailed review of your recent stay. I am pleased to read your comments about our attentive staff, good breakfast and our convenient location.

We hope to welcome you back again in the near future.

Kind regards,

Richard Mackie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Top Contributor
81 reviews 81 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

What more can I say?!
Fantastic breakfast restaurant. Big bar with a huge selection of drinks, and very impressed to see only local beers stocked.
The hotel entrance is actually on a side street not on the main road, so it is easy to walk past it thinking it's just a cafe at the bottom of the building ;-)

Room Tip: Request a front facing high floor for fantastic views across Hyde Park and London.
See more room tips
  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, 4 days ago
Dear MKCOL,

Thank you for the positive review of your recent stay. It is great to read your comments about our ideal location and fantastic breakfast!

We hope to welcome you back again very soon.

Kind regards,

Richard Mackie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lytchett Matravers, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

a really excellent hotel, everything perfect, good size rooms with everything needed for a few days in london, have visited this hotel several times, it also has car parking facilities which is what we like, and just across the road from kensington gardens, would recommend this hotel .

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, 4 days ago
Dear Jackie W,

Thank you for the great review of your most recent stay. I am delighted to read your feedback and that you rate the hotel 5 stars all round!

We look forward to welcoming you back again soon.
Kind regards,

Richard Mackie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The room was very small. You don't feel that you want to stay in the room because it is very small. I checked out after 2 nights and moved to another hotel. Location is great next to hyde park. Most of the hotel guests were elderly people.

  • Stayed October 2014
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichardMackie-GM, General Manager at DoubleTree by Hilton - London Hyde Park, responded to this review, 4 days ago
Dear akattoa,

Thank you for posting the review of your recent stay. I am pleased our location worked well for you however I was disappointed that the room size did not meet your expectations.

Kind regards,

Richard Mackie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton - London Hyde Park

Address: 150 Bayswater Road, London W2 4RT, England (Formerly Ramada London Hyde Park)
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#143 Business Hotel in London
#148 Romantic Hotel in London
#171 Luxury Hotel in London
#252 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton - London Hyde Park 4*
Number of rooms: 228
Official Description (provided by the hotel):
Welcome to DoubleTree by Hilton London - Hyde Park. Superbly located opposite Hyde Park and Kensington Gardens and just 400 meters from either Queensway or Bayswater Underground stations, our warm and welcoming hotel offers close proximity to popular London attractions including the West End theatre district and Madame Tussauds. Enjoy fantastic shopping opportunities at nearby Oxford Street or hire a pedalo at the Serpentine boating lake in Hyde Park. ... more   less 
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Also Known As:
Ramada London Hyde Park Hotel London
Ramada Hotel Hyde Park
Hyde Park Ramada
London Ramada
DoubleTree By Hilton - London Hyde Park England

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